High On The View: Spectacular View, Resort Pool, Deluxe, Top Amenities, near all Area Attractions!

Great views!

Good

Wonderful stay & the sunsets were spectacular

The cabin and views are top notch!!! The furniture in the property is not the same as shown in the pictures, it was worn and stained and needs to be upgraded and replaced!!! I was assured the furniture issues were corrected before my visit as I read other reviews listing these same items and it wasn't. New or better furniture, the TV's and cable working in each room along with keeping the water in the hot tub fresh so it doesn't smell like egg water would make this a 5 Star property, but as it is ill give it 3.5 Stars.

Furniture and furnishings are old and ruined. The property has been neglected and needs a thorough cleaning along with serviceable furniture and updated furnishings. View from the cabin was exceptional. The property is conveniently located to major attractions in and around the Great Smoky Mountains. This would be a 5 star property with the previous recommendations.

1. Pictures are extremely deceptive. False advertisement...property not worth price I paid. 2. Furniture and floors scratched and nasty. Couches and furniture weren't like pictures... outdated and abused. 3. Lady bugs, stink bugs...other insects in showers, kitchen, and bedrooms even after I cleaned them all up everyday 4. TV's were not programmed...some remotes didn't match TV's...some remotes didn't work. Surround system completely non frunctional. 5. Pipe under kitchen sink came loose and leaked through the floor to a ceiling in a downstairs bedroom soaking a 3' by3' square on the bed...including bedspread, pillows, sheets, bed pad, and mattress...bed not useable after first night. 6. Smoke alarm battery in master bedroom started beeping in the middle of the first night. We had to call and get them to change the battery. 7. Couldn't set the alarm because there was a bad door sensor. We will not stay here again....

The office was so easy to deal with. Got to sign everything over the phone and never had to go to the office. Went straight to the cabin. And also the cabin was ready before check in and they let us go in early.

All the pictures that are shown are false. Sofa sets were broken and very filthy. Dining table chairs were broken. Mattress in all the rooms were sagging with dirty and beaten comforters. We (14 of us)were there for 3 days and had no place to sit. Maintenance manager checked everything and was shocked himself to see cabin in such poor condition. Still the cabin management company didn't do anything about.

Overall happy

The property was perfect! People could be in the hot tub while others slept and no one was bothered...... the neighbors below didn’t affect the privacy at all.... planning another trip to stay in the same cabin next year!!