Couples Escape | Private Hot Tub | Mountain Views | Affordable Luxury

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful cabin, a great selection of entertainment options during our visit. This cabin is not secluded or private, there are multiple cabins surrounding it.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great experience at this cabin. The location was great. Not far from downtown Gatlinburg. It was tucked away from the other cabins along the road in the Elk Springs Resort. More privacy which is what we like when renting. The amenities were great. I would recommend this cabin!

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin is pretty but the upkeep and cleaning need some work. The tv connection on the tv located in the kitchen/great room area stopped working, the refrigerator was not cooling had to move food to mini fridge down stairs , the stand alone shower was not cleaned hair was in it from previous guest and the main bedroom needs a new mattress-huge dip in the middle.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was very clean and cozy.Just had one issue with the A/C . Came back from town and it was 85 degrees in the cabin. I contacted the resort and they sent someone to repair the issue with in and hour or so. Great resort to rent from.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is beautiful and everything we could have asked for. The pool table needs some TLC as one of the rails was loose, but that's a minor issue. I highly recommend staying here to anyone looking to stay in the area. My favorite perk was the seclusion of this cabin compared to others in the resort.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: IT WAS WONDERFUL VERY RELAXING THE CABIN WAS AWESOME WILL STAY AGAING SOON BRINGING THE FAMILY

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin is kind of secluded and pretty. Very good parking it worked great for us as we had a box trailer. The beds are hard as a rock and the cabin needs a good cleaning. There was hair all over the second bathroom and shower. The pool table was dirty and hair all over the couch in the game room area. If this cabin had a good cleaning it would be great. Also I felt like I was being watched from The cameras I had forgot to cover the hot tub when we went to eat and I get texted to cover it up.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our cabin was semi secluded, but still cozy. The cabin met our expectations and more. We even had a visitor (a bear) The rain shower was an amazing experience as well. Our only complaint was the road from Pigeon Forge to the resort had so many curves, but that is just one of the perks of the mountains.The staff was very helpful and informational as well.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I highly suggest that Elk Springs Resort remove the word luxury from their description of Secret Garden. I've stayed at many luxury homes and resorts around the world and this cabin was FAR from luxurious.The home is barely equipped - NO basic amenities like shampoo, conditioner, a hair dryer and coffee/coffee filters.(that is to be expected in hotels and AirBNBs and especially at the rate we were paying) Sure, the fact that these items aren't provided in the FAQs IF YOU LOOK FOR IT, but it should be CLEARLY outlined in the numerous emails that are sent prior to arrival. The cabin was clean but furniture was totally dinged up, the lighting was awful, the seating shown in the photos is NOT accurate, and the beds were mediocre. (not to mention the pull out couch - that was a joke) Each night, I was awaken by the sound of rats (or something large) scurrying between the upper and lower floor which was quite concerning.Bottom line - I feel like we were taken for a ride by paying over $500 per night. Not only will I never return to Elk Springs, I will certainly never recommend it to my friends and family, nor my colleagues in the travel industry. We were so excited for a cozy Thanksgiving in the mountains and we all left incredibly disappointed.PS- Katie in reservations was delightful and does an excellent job at selling up the resort. She also claimed that Dollywood would ABSOLUTELY be open on Thanksgiving (while some people stay home to cook the others play!) but it was closed.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: not sure how to describe this is in the elk springs neighborhood, but off the road a few hundred feet on a 'dirt/gravel' road. this place could use some freshening up...could use some hanging hooks in each bathroom area...could use some COATHANGERS...could use a keurig. it just wasn't as user friendly as it could be.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice and secluded cabin that had everything we were looking for.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Where to start! When one leaves their home they expect an upgraded stay in their vacation home. The cleaning crew should be fired. However, a week before our stay we were made to switch cabins because of renovations. Upon arrival I had to make contact for code, the Floors were sticky requiring us to mop, the seating for 6 was unavailable 3 upstairs 2 downstairs, 1 at the table, the table had fries in between. The deck spindles were coming off, 1/2 deck redone rest were in need of replacement. The 12” tv was ridiculous in a bedroom. The other room when showered had no vent fan which made everything in the room wet, and floors slick. The tv main area was not working DVD only which none was provided. The hot plate to cook on was bent and could not use, the water on the fridge worked part time... this was a disaster, never again, if I could get my money back I would, horrible.