Cavern Cascades - Most unique pool in the Smokies! Luxury Interior, Cozy Hot Tub & Stunning Views

The property was nice but needed some repairs that would’ve made the experience way better. The door to the pool has an alarm and the trim was broken where the door latches so the door was sensitive and the alarm kept going off. It looked like a half effort way was used to try and make the repair by putting a screw in at an angle for the door to stay latched with it but the screw fell out almost immediately. The wires on the alarm were loose and also caused the alarm to go off even when the door was closed all the way. The hot tub in the cave pool area was not filled much and was ice cold. We called the number for maintenance and left a call back number but never got a call back ever. The ceiling in the upstairs hallway started leaking the morning we left after a rain storm during the night. There were five remotes for the movie theatre and none of them worked with the set up so we couldn’t enjoy the movie theatre room like we wanted. The refrigerator never got cold the two days we were there even though it was on the coldest setting.The cabin is nice but just needs some work done so the amenities that are the highlights of the cabin work the way they are supposed to. For the price per night of this cabin it’s expected those amenities listed above work properly.

Comforters had oysters on them Clean place overall fun place with plenty of room! Kids had fun in the pool and movie theater!

The booking picture of this cabin created excitement you cannot imagine. Our youngest daughter's 18th Birthday. Upon check in we find that the cabin is dirty. Leftover soda bottle littered the bedside tables, visible food under the furniture, and living room coffee table. However the biggest downfall was the indoor swimming pool in the basement, the temperature was a crisp 72 degrees. When we notified the company we were informed that the pool was not advertised to be heated. Thank goodness it wasn't winter because I cannot not imagine just how cold the pool would have been. My family didn't enjoy it as much as they thought they would given we thought the pool would be war, We lost power with in the first couple hours of our first night and there was not even an emergency flashlight available. During the storm the living room began leaking water onto the couch and was unable to set on. The upstairs air conditioner unit stopped working after the storm and the company was notified and no one even called us back or reached back out to us. All of the bedrooms are on the upper floor which made sleep miserable! Given the amount of money the cabin cost, we did not enjoy the weekend. Our family even checked out before 8am on Sunday morning. My daughters fun weekend was horrible.

Had an awesome stay. Only issue was the pool was cold. Kids still enjoyed it. Cabin was super nice. Kids loved the movie theater and the pinball arcade game. Would definitely stay in another one of these cabins.

The two biggest attractions to this property we couldn't even use. The pool water was less than 77 degrees. The kids swam for maybe 30 minutes the entire week and the adults didn't even get in the pool because it was so cold. Phone call to management said that's how they swim out here. There was no heater. The Xfinity box in the theater room had a broken power button and would not turn on. Management said a new one was on order, but it never showed up during our stay, so we didn't use the theater room for the entire stay. There was a leak from second floor to first floor hallway. Management sent maintenance to look at it and maintenance said it's an ongoing issue just keep the curtains in the second-floor shower on the inside and monitor in case it gets worse. Management was polite and responsive for every issue. For the high price of this rental a normal person should expect at least the main attractions to be functioning and usable. They were not. The property has adequate parking for 4+ vehicles. The driveway to the property is a very steep incline/decline and has serious pothole and asphalt rot issues. 4-wheel drive and/or a truck is highly recommended to access the property although we managed with a Dodge Challenger just had to be smart about it. Otherwise, the house was very clean and nice. The kitchen is a good size.

The cabin was beautiful; the area is beautiful, the driveway was terrible and our vehicles drug and almost tore the bumpers off. Take note when they say 4wd or awd vehicles… you do need them.

Not much privacy, no grill, but otherwise a great cabin and the company was very responsive to our needs.

The kiddie pool was down. The second day of us staying the water was off. We had 2 disabled children with us and being with out water not habitable. They told us we can not be refunded incase someone else rebooked for the day, I said why would you want someone else to book and stay with no water working. Very unprofessional. I do no recommend

Beautiful place, and the location was perfect, so close to the strip. Just a couple of things, the place could use a deep clean. Like where maybe a kid with sticky hand on the stairs rails and on a theater seat, But it was clean as far as bathrooms, beds, etc… Also I don’t think they have or turn on the heater in the pool, it was very cold so I didn’t get to really enjoy it but my kids didn’t mind. Overall I would stay here again.

Beautiful House! Smells like new and clean. Very well decorated. Spacious and great for 2 families of 4. Bunk room is perfect for kids, and theater is comfortable as well. Grotto is amazing, only disappointment was that what appears to be a Hot Tub near the pool (sign says Hot tub) does not heat. Only the kids enjoyed the grotto pool, as it was too cold for adults. Would have been nice to be able to sit in a hot tub while the kids swam. But overall, beautiful home and would recommend!