Cabin w/Stunning Mountain View-Hot Tub-Game Room

Everything was fine, quiet and relaxing

Layout of cabin was great.. Even the location wasnt to far from main attractions

Had to request a few things from the rental company, took 24 hrs to receive them.Mattresses on the beds were very uncomfortable. Lack of a gas grill or even charcoal grill on the deck was a little bit of a let down. Had to finish cooking in the rain in the parking area holding umbrellas.

The house was clean and as advertised. Very spacious with lots of fun activities. Proximity to Smoky Mountain Natl Park and Gatlinburg/Pigeon Forge was great. We had a minor issue with oven and dishwasher that were resolved same day. Great communication with host. Check-in and check-out processes very smooth.

Great place ! Clean , quiet and roomy ! Close to town for easy access but far enough away for peace and quiet !

The cabin was great and in a great area. Not far from Downtown Gatlinburg or Pigeon Forge. Had a great view of the mountains. There were some minor issues but they addressed them right away. Just have the cleaners check under furniture when cleaning. Other than that it was great.

Nice house with plenty of room.

The property was laid out great for our family. I was very disappointed when we got there and I spent over an hour sweeping floors. Some of the showers didn’t look like they had been cleaned. We saw a cockroach on 2 different days, however they did come spray for us. Cleanliness was not the best!!

We had a great time and want to make this trip an annual gathering. The cabin size was perfect, and after a few immediate fixes, it provided many hours of fun and entertainment for the family. Immediate fixes, the cabin appeared to have been empty for some time, as there was a pretty thick layer of dust on the furniture and appliances. Also, several of the bedrooms hadn't been cleaned. We found several sheets that needed to be washed and clothing (underwear) left by the previous renter. After cleaning and laundering the sheets in all bedrooms and cleaning bathrooms, mold was growing in several of the showers. We were able to settle in and rest (not ideal). Also, the ceiling fans in the primary living space had only one working light bulb and worked randomly. I know you may be asking why stay....we had family travel from several states and were in no mood at that time to start the process of trying to relocate; it was easier to make a trip to Dollar General and purchase the things needed to clean and be comfortable. We truly left the cabin cleaner than we received it.

This property is very spacious with four floors and very accommodating to a large group needing a lot of bedrooms. The beds were all large but very hard so if you do not like a very firm bed this is not for you or bring a piece of foam. The property is WELL loved and ready for some updates. The decks are all very high and did not feel real secure. We requested maintenance while there as some of the railings were pretty loose. The maintenance team was very prompt in showing up and did do some adjustments for things reported. If you are picky about cleaning or want a tip top place, again this property is probably not for you. The carpets are in need of replacing, two shower doors fell apart and the windows need cleaning very badly. We had to buy a pool stick and chalk as one stick was broken (which we left as our contribution). The bear visits were the highlight. Very friendly and came every day. Make sure you lock your car doors or they will make themselves at home in your vehicle! Voice of experience but they did not tear it up. Just left a lot of muddy spots. :) We did not utilize the hot tub as it was on the second deck and again not as secure as we were comfortable with. The maintenance man said he would be making some adjustments. It really should be on the bottom deck with good support for our comfort level. The property feels like it is corporate owned rather than by an individual who comes to stay. Overall we made it work and had a good time.

No working internet, WIFI or cable which I discovered 30 minutes after checking in on 4/2. I specifically rented this cabin so I could work because I run several online businesses. It was nightmare scrambling to Gatlinburg daily to try to find WIFI and fielding calls from my employees. Management told me they would send someone out, hours later I called and was told they had other work orders to address first. The internet issue still isn’t resolved. I called Spectrum and it was an issue with the cabin not the service as this property indicated through text. No communication from the property manager-spent 30 minutes on hold filing a complaint with Vrbo and they couldn’t even make contact with the property manager-dirty broken furniture/bedroom door lock broken, sauna had to be repaired, hot tub was disgusting, fans in bathroom areas and ceiling haven’t been cleaned in a LONG time-caked with dirt. Outside windows have a filthy film and spider webs/trash built up on the exterior windows. Some bathroom mildewed and rust on floor from toilets. Water damaged ceiling tiles need to be replaced. I would NEVER stay here again. They didn’t offer to put us in another cabin or a refund. Stay FAR AWAY. I have REAL photos of this property and screenshots of text communication that I would be happy to provide and have emailed to Vrbo.

I'm going to have to join others here and give this place a bad review. 1: I agree, easily the dirtiest cabin I've stayed in. My bed smelled of someone else and the wash rag I tried to use was dirty and used and had just been refolded. 2: The TVs don't work, foosball table didn't work and didn't have a ball, things were broken around the house, the pool table only had one stick, etc. So you pay for the fun things they advertise then you can't use them because they're broken. 3. They called me and demanded I give them my credit card directly even though I paid for extra insurance via VRBO. When I tried to explain that I'm not supposed to pay people directly, they told me they wouldn't let me have access to the cabin. This was the day before my trip, so I was forced to give it to them. Positives: This should honestly be an amazing cabin if it wasn't so badly managed. The house itself is awesome and the view from the front porch is spectacular. It's so nice to sit outside and see the Smokey Mountains from the rocking chairs they have on the porch. If they lower the price to really cheap to make up for the fact everything is broken and not clean, then renting this place could make sense.