Always Kiss Me Goodnight-Hot Tub, Arcade, Near the Parkway!

It was a very relaxing cabin. The bed was broken so it was hard to sleep at night

Easy access to the parkway. Super clean. Easy check in and out. Information book to answer any questions you may have.

The property was perfect for my wife and I. The cabin was clean and roomy. The only issue we had was with the property management company. Check-in is listed as 3pm. They stated they would send an email before 3pm with the check-in information so we could access the cabin. We arrived at 3pm and the cleaners were there. I called Bear Camp properties and they said check-in was around 3. We came back at 4pm and the cleaners were getting ready to leave. We were able to get in shortly after 4pm. Our neighbor cabin was also managed by Bear Camp and those folks were waiting until 5pm to get into their cabin. Our neighbors were frustrated as well. I understand things happen, but I feel the property management company should communicate instead of the customer arriving and then having to contact them.

Great Cabin, perfect location and the cabin was big

Booked a cabin for our anniversary. When we arrived after a 9 hour drive, we were extremely dissatisfied and called to see what options we had. We were told by a manager that nothing could be done until the GM came in the next afternoon. We felt very unsafe in this neighborhood but the company said it wasn’t considered an emergency. So we opted to pay more money and get another cabin. We’ve waited 24 hours for the GM to return our call. We’ve also sent an email. Seems like once they got our money we went to the bottom of the priority list. Where is the customer service???? We would never recommend this rental company to anybody. Very unfriendly, unprofessional, and terrible customer service. We are still waiting to hear back from the GM that was suppose to call back 3 days ago. Very disappointed in the whole situation. However, I want to make sure no one else gets treated like we do. There are plenty of other rental companies that can be used before you use this one. A terrible experience and very disappointing service. DO NOT USE this rental company when booking your next trip!

The cabin was Great

Cabin was clean and as advertised. Loved the convenience of the location to everything. The couch in the living room needs replacing due to being broken but wasn't a huge factor. Met the cleaning service and she was extremely helpful with any questions we had and super friendly.

Beautiful cabin, perfect for a couple wanting a cabin close to everything. The coffee pot didn't work well, dryer squeaks and could use a good cob web removal and the stairs can be really slick when damp ?Would definitely rent again tho

The cabin was perfect! My husband purposed to me during our stay which made it even more special. The cabin had everything we needed, it was clean and beautiful. Just perfect!!

We loved the cabin, it was perfect for our honeymoon! However, the bed was not very comfortable! That would be the only thing I would suggest changing! Other than that our stay was perfect! We love how to cabin is far enough away, yet close enough to everything!

The coffee pot still had coffee grounds in it from who nose when because it started to get mold on it, floors were dusty and not very clean, shower had mold on the bottom of door between the metal and wood, couch needs replaced because you set down and you sink clear down in and have problems getting out of it, the tv in the living room had no signal on it are whole stay maybe they need to check because the trees was blocking the satellite dish, grass hasn’t been mowed for a couple of weeks, the cover on the hot tub was so bad that we didn’t want to move it because of it breaking even more then what it was and maybe you should move it instead of having it by the bedroom and listening to it run ever so often to keep it warm or what ever it was doing. The ladies that check us in was very nice and answered are questions, thank you ladies.