White Home in Florence by Mmega

Excellent location and service. Host met us and helped us check-in after hours when our flight was delayed. Bathtub water temperature and pressure could be improved. Would consider adding more pillows for beds. Otherwise an excellent stay.

We are so impressed with the communication and professionalism of this company. Easy booking, great communication and VERY accommodating. We would stay here again and would recommend it to our friends. Thank you for your patients and honestly. It’s so refreshing to deal with people like you.

The property was quirky but very comfortable. The location was perfect. If I were to stay longer I would stay there. I could live in that apartment. For the next visitors I would suggest an easier way to make coffee, the drawers in the kichen do not work properly and you should have bottled water awaiting in the fridge. The terrace at both ends need some major TLC..A canopy over the little one and some decent seating arrangements. You have a little gold nugget. Needs some updating. The tile in the baths need to be cleaned up and painted. I have an amazing Video that you should use in your advertisement of the apartment. We put it on Instagram it has Italian music. Thanks, Linda Dowd

Beautiful apartment, fabulous location!!

A friend and I just loved our White Home in Florence. The apartment is the perfect conventient location. Close to the Ponte Vecchio, the Duomo, walking distance to the train station and pretty much everthing you wpuld want to do in Florence. The inside is spacious with plenty of room to spread out and decorated so stylishly and felt really comfortable and charming.. I would highly recommend.

The property was amazing, oozed Italian charm and romance. I read reviews about lack of hot water, not the case, everything worked great. Being part of Florence history was terrific. I traveled with a friend of 30 years, we each had our own bedroom and bath. The stairs are no joke, as the listing said. 25 to very tiny elevator (we never used) 85 into the penthouse that is the White Home. The location was brilliant, so quiet and we felt part of Firenze!

The White House was very clean and neat. The concierge was most helpful and went out if her way to help with our early departures. The best was the 4th floor apartment’s private elevator!Would definitely stay here again.

Great place and location

Here is the message we sent to the property manager via the app. Didn’t receive a response to this final message, though they were responsive when issues were brought to their attention during the stay. ————————— “Although the apartment is in a great location and beautifully decorated, the overall quality was below expectations for the price we paid. One bathroom did not have a working shower/tub. The other bathroom only had hot water for approximately 24 hours after the handyman came to repair (twice). It was again not working the day before check out. We were able to take warm showers on 2 of the 6 days of our stay. Other days we had to use warm water from the sink in the other bathroom. All dishes we used needed to be washed before we could use them, including the only 2 mismatched wine glasses. No kitchen linens were provided; though when brought to your attention, we were given a giant roll of paper towels typically found in public facilities. We used a kitchen sponge and the one extra bath towel, to clean the dishes. We did not try to use the dishwasher since we suspected that was the cause of the dirty dishes and cutlery. The number we were given at check-in to report problems never responded, though working through this app has been successful and we appreciate your help. I would like to inquire about the possibility of a partial refund on the cost of our stay.”

Very well located accomodation close to everything. We had trouble with hot water (cold shower). There are many flights of stairs and the elevator is up 4 flights. We did not have any luck with A/C the TV's etc but the WiFi worked for our whole stay. No amenities so bring some coffee