Features
Map
Rates & Availability
Review
Features
-
PETS
No Pets Allowed -
DINING
Dining Table -
SAFETY
Carbon Monoxide Detector Not Reported (host Has Not Indicated Whether There Is A Carbon Monoxide Detector On The Property; Consider Bringing A Portable Detector) Fire Extinguisher Smoke Detector Not Reported (host Has Not Indicated Whether There Is A Smoke Detector On The Property) -
BEDROOM
1 Bedroom Bed Sheets Provided -
GENERAL
Unit Size: 409 Sq Ft (38 Sq M) -
KITCHEN
Coffee/tea Maker Cookware/dishes/utensils Electric Kettle Microwave Refrigerator Toaster -
LAUNDRY
Laundry Facilities Washing Machine -
INTERNET
Free WiFi -
OUTDOORS
Balcony -
BATHROOMS
1 Bathroom Bidet Hair Dryer Shampoo Shower Soap Toilet Paper Towels Provided -
LANGS SPOKEN
English Italian -
ENTERTAINMENT
TV -
LIVING SPACES
Living Room -
CLIMATE CONTROL
Air Conditioning Heating -
LOCATION HIGHLIGHTS
In The City Center -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Rates & Availability
Review
-
Kiu Yu
Submitted Nov 18, 2025
Stayed Oct 6, 2025AVOID THIS COMPANY — Zero Accountability and Completely Unprofessional I booked 2 nights at “Varenna Balcony” in Lake Como, Italy and had one of the most stressful check-in experiences ever. Check-in was stated as from 3:00pm, yet despite multiple attempts to contact the host for the access code, they did not provide it until 4:23pm. I was left waiting outside with two large suitcases, anxious, tired, and unable to start my plans for the afternoon. This delay completely ruined the mood for my holiday. Even worse, when I explained the situation to them, they offered no apology, no acknowledgment of the delay, and insisted they “had sent the code” — despite the clear timestamp showing otherwise. I contacted Expedia (the platform I booked through) seeking some form of compensation for the inconvenience. They redirected me to the host, who never responded. No resolution. No accountability. Nothing. As for the accommodation itself: Location: Excellent and central. Space: Good size for a solo traveller. Cleanliness: Terrible smell in the living room and kitchen — an unpleasant, stale urine-like odour that made it uncomfortable to even step inside those areas. I had to hold my breath every time I walked through. Overall, the lack of professionalism, the check-in delay, and the refusal to take responsibility make this a place I cannot recommend under any circumstances.