Features
Map
Rates & Availability
Review
Features
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PETS
No Pets Allowed -
SAFETY
Carbon Monoxide Detector Not Reported (host Has Not Indicated Whether There Is A Carbon Monoxide Detector On The Property; Consider Bringing A Portable Detector) Smoke Detector Installed (host Has Indicated There Is A Smoke Detector On The Property) -
BEDROOM
3 Bedrooms Bed Sheets Provided -
GENERAL
Unit Size: 3767 Sq Ft (350 Sq M) -
KITCHEN
Coffee/tea Maker Dishwasher Microwave Oven Refrigerator Stovetop Toaster -
LAUNDRY
Laundry Facilities Washing Machine And Dryer -
PARKING
Onsite Parking Options Include A Garage -
INTERNET
WiFi Available -
OUTDOORS
Patio -
POOL/SPA
Private Pool -
BATHROOMS
3.5 Bathrooms Hair Dryer Shower Towels Provided -
WORKSPACES
Desk -
LANGS SPOKEN
English -
ENTERTAINMENT
TV -
LIVING SPACES
Living Room -
CLIMATE CONTROL
Air Conditioning Heating -
FAMILY FRIENDLY
Highchair Travel Crib -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Designated Smoking Areas Elevator
Map
Rates & Availability
Review
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Nick S.
Submitted Jan 27, 2025
Stayed Jan 20, 2025This property was far below our expectations leaving us disappointed. Below is a summary of our experience 1. I was contacted two days before our stay notifying me that the air conditioning was not working upstairs. The alternative apartment was far below the standard of what we had booked and no discount was offered to move apartments 2. I was assured that portable air conditioners would be provided upstairs, these were in fact fans and completely ineffective 3. We were contacted at 1pm on our day of arrival stating the apartment now wouldn't be ready until 4pm due to staff shortages with the cleaners. We had our suitcases and bikes with us and needed to offload them. We went to the apartment at 4pm and weren't let in by the cleaners for over an hour, leaving us standing on the street in the baking sun for over an hour. The cleaners were then still in the apartment until 530pm.4. Once inside the apartment we found the upstairs level to be unbearable with the temperature well over 50 degrees Celsius forcing us to sleep on couches in the loungeroom for the first 2 nights.5. The air con technician was in the apartment for over 4 hours on Wednesday and again on Friday, interrupting our stay 6. The cleanliness and overall state of the apartment was of a poor standard and not what we would expect for a premium apartment 7. The call centre staff were unhelpful and difficult to deal with