Sosuite | Billiards 3BR Apt w W/D

Hallway and stairs not clean but the apartment was very clean.It did need some updating, blinds were broken, not enough silverware and dishes for an apartment that sleeps eight.Convenient location to Convention center.Advertised as a 4 bedroom but only had three.Said I was getting a partial refund for the mis-advertisement but instead charged me extra. I never received the partial refund.Management always responded to my messages quickly.

Good

I thought the listing had a single bed listed as well but we didn’t find it. However, with friends you’ve had for decades it didn’t matter much. The WiFi signal was very weak. But then check in and out were smooth. The property is in an older building and was nicely maintained. Check out was a breeze. Wish more VRBOs were so easy.

very spacious , loved it

The house was very neat, clean and organized. Only thing not mentioned is the it's on the 3rd floor with no elevator and no street parking. There's a lot next door. We paid $120.00 for two nights parking.

Property manager was very responsive and quick. Property was very close to the convention center, so a very short walk. Neighborhood felt safe in Chinatown. Great restaurants within walking distance and the market. Property was clean and well stock with everything needed and having K-cups available was very much appreciated. There was only two negatives to the property and one was out of the property owners control and the could be easily corrected. Even though we had no intention to use the pool table, it really needed to be vacuumed. Bedroom number 3 is very noisy with the HVAC system above which I believe because of the building not the apartment. Luckily, I had some earplugs and slept very well. Other than this, everything was positive and wonderful stay. Also the beds were very comfortable. I would stay again at this property.

Don’t be fooled by the pretty wallpaper, this place is barely one step above a dump. To start, the floors were filthy. Walking around barefoot led to black gritty stuff all over the bottom of your feet. You could see the dirt all over the carpets. The sheets got dirty quick because you couldn’t avoid the grime on your feet when getting in bed. The cleaning supplies were ironically stacked outside the front door of the unit for our entire stay which appeared sloppy and unprofessional. The paint was peeling, the kitchen horribly stocked (like ~4 plates, ~4 forks, no sponge - for a 3 bedroom apt we couldn’t even all eat breakfast together as there weren’t enough forks to go around), and we saw a mouse run across the living room floor. And that is all just the minor disappointments. Here is the kicker - during our stay what we guess was a failing HVAC system next to one of the bedrooms caused extremely loud roaring on and off constantly. It sounded like a helicopter was passing like 20 feet overhead and caused the wall behind the headboard of the bed to vibrate. Woke us up like every 15 -30 minutes all night long on our first night. When we alerted the management team in the morning they said they’d send maintenance to check on it, but when I reached out that evening they said sorry no one was able to stop by. We had to move out of that bedroom as you couldn’t sleep in there without being constantly woken so at the end of the day we paid for a 3 bedroom and ended up cramming our 6 family members (including 2 toddlers) into the other 2 rooms. The only positive I can give this place is parking was easy and the team was responsive (but still unhelpful). Perhaps the failing HVAC sound issue will be fixed in time for its next guests, but this place is run by a management team that basically was unbothered by the fact their guests couldn’t use one of the bedrooms they paid for. They just said “sorry” a lot to my numerous complaints and after we had checked out offered to compensate us for the inconvenience, and eventually offered us $150 back. Which is a joke given what we paid for our stay. I was willing to overlook the general filth and other disappointments that just sometimes happen when you roll the dice and rent a unit like this, but at a bare minimum you expect that the rooms you paid for can be slept in. In the words of my husband “that was a fun weekend but man that sh*tty VRBO really put a damper on things”

Great host

Awsome place, lots of room

Huge space in Philly’s Chinatown district. Very clean. Few things to know: it’s on the top floor of a walk up (was not an issue for folks in our group); Apt is two floors; pool table is not as pictured and more of a play table than a real table; green couch is broken in middle but still functional. Very easy check-in and check-out. And cleaning staff does a tremendous job.