Sheridan Suites Two Bedroom Suite

great hotel, our stay was great, good service, clean and tidy, the friendliest staff and we will definitely come there again, thank you for a great holiday.

Place was dirty. Took shower and came out dirtier than when I went in to take one.

So this is a really late review due to illness, so apologies! Stayed here with my family and friend in December 2022. I have stayed here a few times before as my father lives in the area. Had a lovely time. As always, the booking process was seamless due to the help and guidance of Diane and her lovely colleague, who were very efficient in answering emails. The place was spotless, roomy and cleaned to perfection. And the area is lovely for trips to the local mall, an easy commute via Uber, or the local bus to the beach. Overall a 5-star stay experience for me. Thank you to Diana and the rest of the team, from the cleaners to the reception staff, who were all very helpful, welcoming and very responsive to any queries would not hesitate to stay here again!

If you book through Vrbo you will be charged $38 for a Processing fee, that goes to Vrbo. I had to Zelle the payment and deposit to Sheridan Suites and believe me that was already iffy. The office is small so you have to form a line outside and wait to be called in. I waited an hour outside to be checked in, the lady before me waited two hours and a half before she could get checked in. In that waiting process the line was getting longer and people were getting agitated. As we were in line outside waiting the owner of Sheridan (Mike) and a female employee came out to smoke a cigarette right by the no smoking sign, a lady from the line yells out “You can’t smoke there, there is a sign right next to you!” Mike started walking towards the lady and tells her that if he can’t smoke she is not getting her reservation. Everyone in line agreed with the lady it being that the designated smoking spot was only 30ft away. They then turned off their cigarettes and finally started with the check in process outside to help out their front desk. Honestly this whole thing threw my night off completely, the whole process for me to get access to my 2 bedroom took 2hrs. Linens and towels were clean but the rest of apartment wasn’t cleaned very well, the photos online looked like the place was updated, but it was actually much older and dingy looking. Never again am I staying here, they all need to take a costumer service training Specially the Owner!

Renting it was OK, being there was far from OK. Poor water output, ridiculously drainage, horrible toilet, no lock on patio door (just an aluminum bar to brace closed), loud noise in the middle of the night that continued for over an hour. If we had stayed, and housekeeping attempted to fix the problems, several days (minimum) would have been lost from our stay.

The facility is a little dated, similar to what was advertised though. But, make sure you bring cash for the security deposit, as they don’t accept credit card for pre-authorization.