Serragli Loft Stylish and elegant 2-bedroom apartment

Thai is the perfect place for a family to stay while visiting Florence. Lots of space, comfortable beds and best of all… LOCATION!! Close to the sites, the best restaurants and all the shopping that you could want. The apartment was clean and had everything that we needed to be comfortable.

Overall we had a nice stay but here are a few of the pros & cons. Pros: great location, easy check in, place was spacious and had a nice shower. Cons: up three flights of stairs (although we already knew this) and the living room furniture needs updating. The chair with the slipcover was ripped and soiled and I was hesitant to sit on it. Kitchen needed some basic supplies like paper towels, sponge and soap so we couldn't clean up after ourselves. Luckily we didn't intend on cooking but for the people who do, these supplies should be provided. It would be nice to have a tv in the living area as well. Not a big deal but that's an inexpensive luxury that would have been nice to have. Also watch your head when going up into the loft as I am only 5'2 and banged my head pretty hard while climbing up. Maybe put a sign or something on the wood beam? No instructions were left on how to accesss WiFi but my son figured it out by looking at the router. A book with instructions or recommendations would be a nice touch to have for guests. Also bring a blackout sleep mask if you dont want the light shining in your eyes at 6am as there is a skylight above the bed. None if these cons ruined our stay, just would have made it a little nicer. It was nice having a washing machine. Overall we did enjoy staying here.

the appartment itself was not at the expected level for this price: very bad smell coming from pipes / water conduit after each shower. On the last day toilets were also blocked. We mentionned it to the local staff who did not do anything. Only 5 plates and forks, 4 cups while the appartment is for 6. No minimum grossery (salt, peper, vinaigar, etc) Pillows one was of the bed was full of spots. Total price was extremely high for this, despite a great location in Florence.

Our stay was amazing. Check in process went very smoothly. Ricardo was quick to respond to our questions. We stayed two nights and wish we would’ve stayed long. A beautiful city with so much to do. This apartment was perfect for our family and great location.

Nice location but 3 stories felt like 6 stories. Could not run washer with the AC at the same time and had to go rest jumper on ground floor 4 times. This property is not ready for rental. Left a day early as it did not work for us.

Good apartment. The communication a little difficult.

From start to finish it was an excellent experience. Communication was timely and the space was huge, especially for the center of Firenze.

We are six women traveling and it was wonderful to have four separate sleeping areas and 1-1/2 baths as well. The company was accomodating in allowing us to leave our packed-up luggage for a couple of hours past the check-out time which facilitated our travel immensely.

We were a family of 5 staying here (3 kids ages 10-15) and found the apartment perfectly suited our needs. We walked everywhere in Florence and the apartment was very centrally located - it is very easy to get around and to get there from the train station. The apartment is on a busier street as some reviewers have mentioned but we didn't find it too distracting (although we live in a big city anyway). The water pressure is fantastic and there is plenty of hot water. The washing machine was very useful and easy to use. The apartment is large so everyone felt like they had their own space. We highly recommend eating at trattoria Cibreino (its a 24 minute walk from the apartment but its a super easy walk and worth it!), 'Ino, (around the corner from the Uffizi - has the best panini), and La Sorbettiera for the most incredible gelato (Gelateria Dei Neri, Dondurmaci Gelateria Delal Passera, and Sbrino - gelatificio contadino were also amazing!). We ate out a lot, preferring to eat mostly breakfast at the apartment (there are several grocery stores close by). The kitchen was adequate for our needs although if one was cooking meals for larger groups you may want to request more pots/pans/sharper knives - depending on how large your group is. Would definitely recommend this apartment - especially for larger groups and families. Thank you!

Very clean property in a super location, 10 minutes walk to train station and close to Ponte Vecchio and main city. Our family of 5 fit comfortably and enough room for everyone to have their space.