NOVELLA STYLE FLORENCE 1

Great location!

Excellent location, great place

Excellent place for the price value. The location is excellent. We enjoyed the restaurants nearby and the proximity to the Rome attractions. A great place to stay if you're looking to get out and enjoy the city, and have a good night's sleep.

What a great location! This property is minutes away from so many things in Florence. A perfect place to relax and come home to after a day of exploring. Definitely would book again.

We are both professionals, one a host in Toronto. We had 7 nights in this location - one of four stays in Italy. It was pretty and well-located but we had problems from beginning to end. The site clearly said 28 euros each due on arrival. They demanded significantly more, paid in advance before getting the access code. The site also said towels and linens supplied for four (2 beds). The directions to the floor were not clear (second floor in North America refers yo that). Our unit was another flight up and trying to sort that with the host’s daughter was challenging. She wanted door photos and was unaware we were checking in. We figured it out ourselves. We had a small bath towel and hand towel each for a week. A lack of toilet paper (we ran out), a small piece of used soap in the bathroom, no dish towel orpaper towels and coffee but no maker to match it. And no bedding was provided for the second bed. A light was out in the living room, the door handle was missing from the inside of the shower so you couldn’t fully close the foot and needed the only towels provided to mop it and the shower trap fell off as there was no screw holding it on. The hand soap dispenser was broken; broken mug was in the cupboard along with a chipped dish and there were neither cups nor wine glasses for four. Garbage could not be separated; mould in the shower, chip bits in the couch/ pull-out bed and the patio unclean. The host insisted these were untrue and/or would cost more.

Next to impossible to find. Managed by people who are unfamiliar with property and neighborhood. No identifying number on door in unlit hallway going up 3 flights of stairs. Had to call VRBO to get help. Communication matters. They evidently didn’t agree or care.

Cute place with enough room for 2. Nice to have fridge and balcony. Bed was comfortable!

We had an amazing stay in Florence. This home was more spacious than the images show. 2 minutes to the train and everything important is close. Laundry is 3 minutes away and Osteria Pastella is around the corner and across the street is a very well priced Michelin rated restaurant. Stefano and pina are amazing and the food is spectacular.

This apartment is very conveniently located near the train station and within walking distance of all the major sites in Florence. It was the perfect size property for the two of us and it had nice amenities. There were a few things that needed maintenance, but nothing that dampened our 2 week stay. I would highly recommend this property as a good value for the money.

Good property close to train station and central Florence. Would recommend

This flat is clean and very close to the airport; a very easy walk away. Similarly, is also walking distance to tourist sites as well as good proximity to restaurants and market. While communication was timely, the host referred me to her daughter before the stay for communication, but did not say to continue communicating with her. When we arrived, we could not open the door and after a very long day of travel, had to wait about 15 minutes to reach the host only to be deferred to her daughter once again for the help that was needed. The pull out bed was extremely comfortable and a good size, but no sheets were provided for it (although we did not request them). The bathroom is very small. This flat was fine for 2 adults, and could certainly sleep 4, but would be very cramped. In the morning, there was considerable noise.

Small but clean and modern. Close to the train station. Easy to access.