Luxury King Apartment - 2 Bedroom, Amazing Views - South End Boston

The host never provided check-in details, despite multiple messages and a phone call over several days. Just four hours before check-in, I received a message saying the property was “inhabitable” and they could no longer host. They stated they would cancel the reservation, but instead marked it as if I had stayed, forcing me to dispute the charge to get a refund. While emergencies happen, the total lack of communication until the last minute, the vague explanation, and the false claim that I stayed all point to a deeply unprofessional experience. If the property truly became unavailable, it should have been handled transparently and promptly, not ignored until I chased them down. Based on my experience, I would not book again and suggest others exercise caution.

We arrived and were informed by property management that the host did not have the right under their lease to rent out the property on Vrbo. We were made to leave and find alternate arrangements last minute for my son’s graduation weekend. Once I informed the host they stopped responding. Now fighting to get refund of nearly 3k. Beyond a disappointment (and didn’t help that it was pouring down rain)

Convenient location in south end. Cumbersome checkin with requirement to get keys from a different building. Listing stated it slept 8 but reasonably 4-5 at most. Unfortunately there was not enough dishware and silverware for even 4 people. There was 1 fork. 2 coffee mugs. The coffee pot was a nespresso but no pods provided and not notified ahead of time that that was the case. The provided cookware was VERY limited making it difficult to cook in the kitchen. There was a dishwasher but no soap provided. Overall disappointed by amenities included that are generally standard.