Features
Map
Availability
Review
Features
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PETS
No Pets Allowed -
BEACH
Near The Beach -
DINING
Dining Table -
SAFETY
Carbon Monoxide Detector Not Reported (host Has Not Indicated Whether There Is A Carbon Monoxide Detector On The Property; Consider Bringing A Portable Detector) Fire Extinguisher First Aid Kit Smoke Detector Installed (host Has Indicated There Is A Smoke Detector On The Property) -
BEDROOM
3 Bedrooms Bed Sheets Provided -
KITCHEN
Coffee/tea Maker Cookware/dishes/utensils Dishwasher Electric Kettle Microwave Oven Refrigerator Stovetop Toaster -
LAUNDRY
Laundry Facilities Washing Machine And Dryer -
PARKING
Onsite Parking -
INTERNET
Free WiFi -
POOL/SPA
Hot Tub Shared/communal Pool -
BATHROOMS
2 Bathrooms Hair Dryer Shampoo Shower Towels Provided -
LANGS SPOKEN
English Spanish -
THINGS TO DO
Water Park Nearby -
ENTERTAINMENT
Smart TV -
CLIMATE CONTROL
Air Conditioning Heating -
LOCATION HIGHLIGHTS
In The City Center Near The Sea -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Elevator Smoke-free Property
Map
Availability
Review
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Janean C.
Submitted Sep 18, 2023
Stayed Aug 17, 2023We booked the property for two nights in August, when it is awfully hot in Miami, and the air conditioning did not work. We called, and they could not get someone out until the next day at 11 am. We had to book a separate room next door at the W Hotel because it was too hot to sleep in the condo. The next day, the HVAC techs were walking in at the same time as us at 3 pm and told us they were not there to fix anything, only to do routine maintenance. I called SunCoast back and had to put both parties on the phone to get the unit fixed. The air conditioning was fixed at about 5:30 p.m. going into our second night. We were leaving the condo at 7:30 to attend a concert. So we spent 75% of our stay miserable, uncomfortable, out of the condo, or interrupted by serious HVAC repairs. I requested a partial refund or at least reimbursement for the W stay. They did not want to give it to me. After days of back-and-forth negotiations over email, they gave me a measly $230 back after a $1,000+ 2-night stay. ROBBERY! I understand HVAC issues can be a bit of a fluke, but it was handled very poorly and unfairly. This property is managed by a company that is difficult to contact or communicate with. They employ multiple agents answering one email who repeatedly respond with Let me get back to you after we talk with the team. They do not give you a phone number and use WhatsApp last minute. It's terrible customer service, in my opinion. If you stay, at least the air will work.
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Cynthia S.
Submitted Mar 12, 2023
Stayed Mar 9, 2023Very nice property Incredible views Great area to visit Lots of restaurants Traffic is terrible but overall still a great area since it is very walkable. Do recommend!!