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The frost made the stairs very slippery. Later check out would help with this problem.

Fantastic location in a beautiful town, with great views.

Everything but one was fine. They had no WiFi and hence I would not recommend it to anyone. We could not communicate...or EMAIL.

What a perfect stay while visiting Hanmer Springs! Communication was spot on and the apartment was fantastic. Spacious and had everything we needed (bare in mind we didn’t cook but the kitchen looked like it had everything you’d need) Perfect location only a 3 minute walk, if that, to the hot springs and that’s the furthers you’d have to go to find a restaurant or cafe for food / coffee. Five minute walk up the hill and you are at the base of the conical hill walk, which is well worth the views at the top. Would definitely stay here again! Only down side was the bed creaked a lot. But that’s knitpicking, place was fantastic!

Location the best! However no mention of first floor position with external staircase. Instructions hard to follow to find apartment, no 4? No8? No electric blanket on one bed and only one side of the blanket on the other worked safely. However we would happily come back, little things can be sorted!

Lovely apartment in a great location. Heaps of space for our family of 4. Clean & tidy.

Stayed here last night it’s An amazing apartment and great location. The beds were awesome. Thank you from the two Irish girls

Spacious clean well equipped kitchen comfy beds

Comfortable accomodation, a wee bit hard to find if your unfamiliar with the area, we had Navman and google issues, but one located great central location

I was blown away at how clean and gorgeous this apartment was. Perfect location, very central to everything. If i won the lotto i would buy it for my Hamner holiday home! I didnt want to leave. 11 out of 10 from me.

Cosy and clean apartment unit. Our family stayed two nights here over Easter. Location was handy however can get noisy as it’s literally directly above restaurants. Manager’s response prior to the trip was always prompt and helpful. HOWEVER, when it came time to check in it was a total nightmare. Firstly there was zero instructions on finding this “unit 8” in a multi unit block that was incorrectly the numbered (on the confirmation email it was number 8, but in reality there was no 8 at all, with only an upstairs unit 4), and no one could be contacted at 6pm on a Saturday night for our check in confusion. There was no communication until the next morning, after we presumably checked ourselves into the wrong unit and fretting all night. ? In addition, there was zero sound insulation between the adjoining units. We could hear EVERYTHING going on next unit. ☹️ I discovered afterwards that all our woes, including the poor check in process (wrong unit numbering, poor instructions on getting in) was already mentioned by other travelers since 2020. Ditto with their comments on the lack of wifi, and broken extractor fans. Come on managers and owners, please step up and sort this out, it’s been three years!!!

Very well appointed apartment in a perfect location. Had a little trouble checking in but the property manager was there in a blink of an eye to help. Great location, very close to shops and could walk to the pools. Would highly recommend.

Beautifully appointed, spacious apartment close to all that Hanmer Springs has to offer. However needed to clean previous tenants dishes before use, needed to dispose of previous tenants rubbish. And address information (unit No#) not correct. Highly recommended once found and settled in.

We had the most amazing stay. Darren & his team were 100% consistent with their support service. Ensured that we were informed about costing, our stay, updated us on any additional information and much more. Thank you Darren & team for ensuring we felt welcomed & not stressing us out with anything. All information were provided upon entering the apartment & we couldn’t be more happier. Definitely, would recommend this spacious & comfy apartment to anyone who enjoys relaxation with immaculate views & easy walks around the township! Note: Board game’s would’ve been a bonus ? Fa’afetai Lava Melbourne family xx

Such a nice place to stay, I couldn't get the tvs in the rooms to work but with a view like that who needs tv