JUNE 30% OFF @ FONTAINEBLEAU! FREE SPA PASSES & PARKING

Great stay

Welcoming host and room in great condition

AMAZING

The resort was amazing, and the room was great. The manager, Karen, was responsive and took care of requests immediately. The only negative is that the resort itself does not have bottled drinking water anywhere (no store, vending machines) and we arrived after 130 am unable to get any water. I finally walked to the main lobby to purchase from the front desk.

We really enjoyed this property!

My family and I loved our stay - this was a great way to experience all that the Fountainebleau resort and Miami Beach area had to offer! The property was clean and the beds were very comfortable. Property manager Karen was great - there was a last-minute scheduling conflict with our original room and she upgraded us to a larger property for no additional charge. She was also super-helpful with all of our questions as well as check-in and check-out information. We were in the Sorrento Tower, which I highly recommend - on the 5th floor, it has its own small pool and large patio area where you have a gorgeous view of the ocean. The tower has its own outside entrance and drive-up circle that you can use once you have checked in at the resort's main desk. (You'll have to be very specific with Uber/Lyft drivers about this pickup and dropoff point when arranging rides.) All of our previous Vrbo experiences have been with single-family homes and condos, so there are a few differences here. You are considered resort guests - there is no daily cleaning but you have access to concierge and bell services (e.g., you can have more towels brought up). Access to pool areas and the spa are included. There are several restaurants and bars on site that are amazing!

Great Stay! We stay here all the time but this was the first time we stayed in this room. Very clean and convenient and view of ocean is just steps away. The pool right outside was convenient for a morning or late night swim with the kids. We had some trouble with the room key but the front desk resolved for us and Karen was quick to respond and help anytime we messaged. Would stay in this room again!

The room and hotel were great. The fire alarm in the room was missing when we checked in and the manager switched our rooms from 5th floor to 9th floor after booking. Overall no big deal tho and we had fun

I always go to fontainbleau

there were a lot of great things about this place, starting with the fact that the images in the listing are of the exact property (as opposed to some that show example rooms that are nicer than what you ultimately get). the property manager, karen, is super attentive and responsive, which i deeply appreciated. there is a small pool area right outside the room, which was awesome. for someone like me, who was looking to sunbathe without the crowds of the main pool, this was absolutely perfect. the location is fantastic, easy access to the beach, and the spa was also a big plus. on the downside, the room wasn’t particularly clean when we arrived; pretty much all the furniture and fixtures were either covered in dust or fingerprints/smudges. ultimately this wasn’t a deal breaker; the host alerted the housekeeping supervisor and offered to have it cleaned right away, but i was surprised by the level of cleanliness, which seemed more like someone’s well-used guest room as opposed to a 5-star hotel. i also didn’t love the bathroom layout, but it’s exactly as pictured so i knew what to expect. also, it’s just one big room — essentially a double hotel room with super high ceilings — but again, all this is pictured. as long as you’re OK with no privacy between you and the other folks staying with you, this could work out well! overall, karen was an excellent host and we enjoyed our stay at the fontainebleau.