Inviting apartment with city views, WiFi, partial A/C, washer/dryer, & balcony

The floors and the bathroom (especially the tub/shower) were dirty. All the upholstered furniture was seriously soiled. I deep cleaned the floors and the entire apartment. I washed all the slip covers on both couches. I asked for the main area rug to be cleaned by Vacasa. They never did. The balcony was disgusting. I threw it out and bought a new one at Target for $40 dollars. Left the receipt on the dinning table. There was no check-out information on the Vacasa App. No email or text with check-out info. I called the main Vacasa office in Maui and spoke to someone about check-out. Told them I was leaving at 10:30am. The never mentioned the check-out time. I received a call from someone else at 10:15am telling me the cleaning person needed me to leave the apartment because check-out was at 10am. The entire experience with Vacasa was terrible. The apartment could be cute, but needs a bathroom upgrade and a thorough kitchen cleaning (specifically the utensil drawers). Also a deep cleaning of the living room area rug and replacing the heavily soiled and rickety upholstered chairs at the dinning table.

The location of this rental could not be better. It is close to everything and you can walk to food as well as entertainment. The view from the lanai is also very nice, and very comfortable to sit outside most of the time. we stayed at this property for approximately six weeks. We found the bed and the sofa to be extremely uncomfortable. It made being in the home difficult, because there was nowhere that you could be where you could sit in a comfortable area. The sofa has a very low back and a very narrow seat, so there’s no way to comfortably relax on it. The bed is very old and has a giant dip in the middle, we had to go out and buy $120 mattress pad just to make it bearable and even then my husband chose to spend most of the nights out on the tiny sofa. The kitchen also lacks some basic appliances like a toaster oven. I also felt like there was not enough dishes or flatware to accommodate us for six weeks. I would’ve appreciated more items left in the home for us when we first arrived. There was only one roll of toilet paper and one trash bag. There is also only one kitchen towel in the kitchen. The living room got a little warm but the bedroom was kept at a nice temperature. The in-suite washer and dryer was a nice perk. If it were not for the location, I would’ve given this residence a three star review. For as much as we paid for six weeks, I would’ve liked to have spent the time comfortable rather than constantly complaining about the sofa and the bed. There was also no television in the Bedroom. We had to buy one and then return it when we left. If you are coming to Waikiki for vacation and you plan to spend almost no time in the home, I think this would be a fine rental. But if you were planning to stay for more than a few weeks, I think I would choose a place that had a little bit more of the creature comforts that we are used to at home. The WiFi was pretty good; I know some people had complained about it but my husband worked from home and didn’t have too many pretty usual issues. The decor is nice and the place was clean. The lanai is the standout of the rental.

We absolutely LOVED our stay at the Keoniana! The condo is exactly as shown in the pictures. It’s beautifully decorated and had everything we needed for a very comfortable stay. The owner, Vasca team, property manager and security staff were all very friendly and welcoming. The area was quiet and still close to everything. The garage was a perfect fit for our large SUV too. I definitely recommend a stay here!!

We absolutely LOVED our stay at the Keoniana! The condo is exactly as shown in the pictures. It’s beautifully decorated and had everything we needed for a very comfortable stay. The owner, Vasca team, property manager and security staff were all very friendly and welcoming. The neighborhood was quiet and still close to everything. The garage was a perfect fit for our large SUV too. I definitely recommend a stay here!!