Grand Deluxe Bay View Balcony Suite High Floor, King Bed, Pool and Spa Access

I rented the apartment for 5 days in February 2020. I am used to go to this hotel every year but it was the first time booking with this owner. I will not return in this apartment. For sure ! To sum up, here is what happen to us during our stay : - The toilets overflowed with water all around the floor each time we used 'to much toilet paper' to the owner. And made a big noise each time we flushed it. And 2 rolls of toilet paper is not enough... We had to buy more... - There where cigarettes ends on the balcony floor. We had to clean it ourselves… - The batteries of remote control from the living room tv didn’t worked. So no TV for us... - The tea kettle was not washed and filled of tea with still a tea bag inside. It was replaced the last day of our stay... Maybe too late... - A hotplates button was missing. So we had to use just one of the two… And not very powerfull. - And to finish, the apartment in general was not so clean. A lot of dust and a cleaning not really well done. I explain all of this to the owner by email and asked him to make an effort. He refused. It is sad to see that clients are not so important when they have already paid.

They guy responsible to assist with checkin was late. He also had another person at the same time but luckily I was first. When we entered the room we could barely breathe. The odor of cleaning supplies was overwhelming. We had to buy candles to try and offset the smell. Also, they only provided 2 rolls of toilet paper for a 4 night stay. Overall I wold not rent again.

I don't normally write reviews, but I felt this was necessary. The view was absolutely beautiful and the shuttle service the hotel provided was a bonus. I did not know this was a hotel when I booked. I was looking for a VRBO - condo, or apt style. The hotel was busy and noisy, including very loud music played by the hotel in the pool area from morning until late at night. We were also not told ahead of time that there would be construction going on outside both our deck and bedroom windows on the left side and the right side, starting very early in the morning. The last thing we didn't appreciate was the quality of the cleaning service. There were a few things that were left uncleaned or at best wiped over. We travel on a regular basis, so have learned to overlook things and not be picky, but these issues were avoidable and not cool.

This is one of my favorite hotels in the South Beach area! The sunset views are worth every penny you spend on a rental at this property. The interior of the room and balcony are nice and spacious, making this the perfect place to escape the party and relax. If you're looking for the perfect place to stay on your vacation or even for work, you found it!

Great atmosphere wonderful staff... super helpful and friendly ! Robinson was great! Quick and efficient with check in and check out not to mention Response time to text... thank you so much! The only thing is .... I think something is wrong with the handle on the toilet . It’s on a continuous flush if you don’t push the handle up after flushing. Also might want to add an Additional roll of Toilet paper as back up for a 5 night stay otherwise everything was great as usual!!!! We will definitely use you guys again !

Loved the location. It’s on a quiet, walkable street and great view. I was here for work so I didn’t use the pool but it looked nice from the balcony. The room was spacious and Robinson who met me to let me in was great and communicative. The construction didn’t bother me but the hallway can get a little noisy. Would stay again!

The suite was dirty upon our arrival, we had to request a re-cleanin(hair allaround,dust,leftovers from previous guests...).Overal the suite is very used,in bad shape, the toilett flush is leaking, there is water around the toillet all the time,needs a general repair.There is a reconstruction going on on the above floor, the owner knows about it,it is foing on since Sept2017 and he didnt inform us about it. When we approached him he only said he is sorry but didnt undertake any action,later not even replied to sms. On some days the suite is extremelly noisy,heavy drilling from 9am-5pm.Next time we will definitely not choose Vrbo, it is not reliable,pictures dont display reality,the owner doesnt care. However the staff in the hotel is great,friendly and helpful.The pool is great.Food is excellent on the poolbar.

We really enjoyed our last visit in Florida at Joe's condo in the Mondrian Hotel. The place is fabulous. The apartment is comfortable, well-equipped with everything you need and also easy to keep clean. There is a gorgeous view on the bay and different activities at the swimming pool on week-ends (free yoga or exercice classes, wedding ceremonies on week-end, music to entertain us). It is well located, close to everything (Wholefood Market, Publix, a variety of good restaurants, bus transportation). We hope to be able to come back next year. Yes we recommend that place and thank you Joe for having us. We appreciated your prompt reimbursement of the deposit. Guy and Marie

We have stayed at the Mondrian several times. This is a well maintained spacious apartment with an amazing balcony view of Biscayne Bay, access to a beautiful pool, and a nice fitness center and spa. We enjoy staying on this side of South Beach because it is away from the madness of Ocean Drive, and there are many nice little neighborhood restaurants (like Tanuki and Oliver's) and also Whole Foods. This would be 5 stars except for the poolside noise and loud music on the weekends late into the evening. But it's not enough to keep us from returning for those spectacular views, beautiful weather and comfortable apartment!

The apartment is clean and fresh and the Mondrian is a very nice hotel to stay in. The gym has an incomparable view and the pool area is very nice with hammocks, deckchairs and three pools. The children's pool and children's area is perfect for small children and their parents.