Fontainebleau Tresor 36th Floor Ocean View 1 Bbrm

Everything was perfect! Enjoyed my stay

This was third time here in same building, never have had issues before. Room great, location awesome , food options good. Prices way up with 20% charge added so be mindful. Main issue was elevators average wait 20 mins. Someday 1 hour up and and hour down wait times. So if booking make sure to verify all 4 elevators and service elevators work f. Those shut down also making some a bad trip.

Perfect

The room was fairly dirty to begin with. Saw multiple different strands of hair either on the couches, the corner seat of the bedroom, or on the bathroom towels / tiles. The worst experience was the living room bathroom. Upon first use of it the toilet was unable to regulate its flush refill and was incessantly filling itself until it stopped on its own after I came back to my room hours later. The second time I used the toilet - the thing completely flooded the bathroom. I was then subsequently charged for this carpet repair damage. Just absurd. I will not be paying any sort of damage to a room that came with a faulty toilet.

This is the second time this year I have stayed in this particular condo; the view is out of this world. Great location for my daughter and I as you can walk for miles on the broad walk. All the amenities of home, if you choose to use them.Would highly recommend this property.

This was perfect for our three night trip to Miami, great location, lovely condo and lovely grounds. We have booked the same condo again in December. This Condo will not disappoint! Best regards, Sue & Andy Chiappa

We have stayed at the resort many times and this was the most disappointing room of all our stays. The unit can be most accurately compared to getting a knock-off purse. While you are at the Fountainebleau, the room is not in line with the resort standards one would expect. The room looked like it had been last used as a frat house. It reeked of weed and cigarette smoke, half of the lights were missing or did not turn on, the floor was sticky so your shoes stuck the moment you walked in and the unit itself was not as shown in pictures (different furniture and wall paint/decor). The mirror was broken, the showers were small with rusted features and the unit just felt dirty and “very used”. The check in process was disorganized- we did not receive any communication about the check in process (where to go and what to expect). Fortunately, having some previous experience helped fill in some gaps. They checked us in under the wrong reservation and then charged by credit card several thousand dollars. When I questioned it, he refunded the charge but then had to rerun the card again for the proper amount, only to have my bank flag it for fraud and deny the use. Overall I would not book this unit again. If you are going to pay the high end prices of the hotel, the unit should match. While the host attempted to do what they could to have the cleaning crew come back through, there was only so much to be done. The unit needs to be redone or properly listed.

Everything was amazing from booking to even after checking out. This was for my Parents anniversary and the Fort Lauderdale International Boat show. Mirabella just opened the first night and the service was incredible. I have never experienced anyone so eager to create a great experience! We stay at The Fontainebleau a few times a year for over 10 years this is the first through VRBO. This by far has been the best experience yet. I'll be booking through VRBO again!

Clean and as advertised

Apartment is nice - nice views and good decor Very very limited cookware - inly 3 pans / not pots or anything to use the over - so dont plan to cook too much Then there is the Fountainblue ticket - everything is overpriced - 24 USD for a Piña colada - 14 for a Virgin one (plus 20% mandatory service tax) Every meal for 4 people (2 adults and 2 kids) of junk food is 200+ You want an unbrella on the beach 40+ The kids pool - slide was out of order for the whole week Overall I think the Hotel is really overcharging and trying to upsell you all the way I wont come back with family for the points mentioned above but the apartment is nice