Fantastic 3BR Apt (Parking)/darling harbour-10 min

For the price quoted this property doesn't meet the requirements for me. It wasn't clean indoor plant leaves coated with dust and lint (I'm allergic), fitted sheets weren't fresh, floor wasn't absolutely clean, sofa doesn't look clean. In my opinion the owner isn't much concerned about presenting in top condition. Moreover the whole corridor in the building stinks like dead rat, fish, gutter at various times of the day. A couple of times inside the apartment we could smell a stench like gutter while the AirCon was running. The last thing that anyone renting this place needs to know is this apartment is right next to the Ultimo school and facing that side. So on school days during the morning and day time there is a lot of noise that comes in.

The property is big with three large bedrooms and plenty of beds etc. The general condition though of the apartment is average at best. Cupboard doors broken, or loose. Bathrooms have dirty/stained grout, the need room blinds were very dirty and the mechanisms for opening and closing them broken. The kitchen was well stocked with cooking utensils etc and was reasonably clean. Access from the carpark to the apartment was not straight forward- it was hard to get back to the carpark from the unit as the access door was locked and there was no key available. It would have also been good to have an information booklet etc available with local shops, restaurants and general info on the area.

Host was very communicative within 48 hours of stay and throughout the stay. Adaptable to our requests. Accommodation was good for our needs. Pool and workout rooms were used. Suggested more towels. Overall worked well for 7 of us. Little coffee shop on corner was convenient and owner gave great suggestions.

The Check in process was easy enough and the location was ok but used Ubers mainly because not close to the bus or train routes.The place was comfortable enough, but quite dated with the dishwasher not working properly, the second bathroom door not being able to be locked and the cleaners clearly didn’t clean the place properly because the bathrooms and kitchen weren’t clean properly when we arrived there quite late around 8pm-ish. The cleaners would’ve had more than enough time to clean properly.

Disappointed in the state of the apartment with very tired kitchen and bathrooms. Some stains on the kitchen cook top and showers made it look unclean. No instructions for the tv or anything was frustrating. Noisy rubbish disposal adjoining our apartment didn’t help. But it had everything we needed for our stay.

Overall, the property is spacious and meet our needs. The host was very responsive when I complained about 2 areas in the home that had been missed by the cleaners. They send someone over, after hours to resolve. The host was responsive but I felt there could have been some way to store our bags until check in time - instead we lugged them several blocks and had to pay for storage. There is a lovely park across the street, greyhound racing park next to that park. It was fun to watch and free to get in. They race on Thurs and Sat nights. The dogs owners chatted away about their hobby and it was a nice time. The light rail is about 3 blocks away and super easy to use. We got Opal cards that were 50 for the week and unlimited rides. That is for the train,bus and light rail. Served us well and we even used it to go to the blue mountains. No need to rent a car. The pool was chilly but we still played in it. The hot tub is not hot but the jets provided a nice massage. There was a warm dry sauna to take the chill off (it was overcast the days we were there). The pool/gym area was spotless. The pizza/pasta place next door and bakery coffee shop in the corner were highlights. Grocery store not to far away.. walkable for sure but we toil e biked and used the basket to get groceries back… super fun and practical. There is primary school next door.. you hear the bell to start the day and some chatter but nothing horrible. They need a book of the area to help visitors.

No information was given about where to park and what lifts to use. While we were waiting in driveway someone let us into the carpark but we then learnt the key was attached to a bike out the front. We were locked in and when speaking to manager he advised where to park and that the lifts would take us to ground level without a key. This was incorrect - we got stuck in The lift for about 10 mins and couldn’t get out. One of us was incredibly claustrophobic so this was distressing. All the lifts are labeled tower 2 and 3, we struggled to find the correct lift. Then once we had found the apartment - realised we could have used the lift in the main lobby. Please point this out to future guests. The aircon/heating was difficult to adjust and made it difficult to sleep. We had to adjust some furniture to access power outlets. Other than these few hiccups we did enjoy our stay