Family-Friendly 2BR Villa | Steps to Beach, Pool, Yoga Deck & grill

Buyer beware. Not as described. Owner refused to give money back. Would never recommend this place. This is advertised as a villa with an open concept kitchen and living room and dining area. Here's what it actually is: three hot concrete bedrooms. They do not connect inside at all. All with out side locks. A concrete patio with a sink a refrigerator and two metal shelves. A table with some benches, and a loveseat and outdoor chair for a living room. That's it folks. Almost immediately your host will come off the VRBO app and try to go on to WhatsApp. Do not follow him. VRBO has a rule that anything outside of VRBO communication is not admissible should there be a dispute. Upon realizing this was substantially different than what was described and realizing that this was unsafe for my young daughter to be locked in a room that I could not access from the inside, I immediately contacted him and he told me that he would put me in a room tonight with a bunk bed so that she could be in the room with me and the next day he would come and he would fix it. That was the last time I could get in touch with him. The room that we moved into had exposed wires in the shower, and a big chunk of tile fell onto my foot while I was using the sink. Following an incredibly hot and uncomfortable night, the next morning he was a no show. After trying for 3 to 4 hours to get in touch with him, we gave up and left. VRBO was no help. I'm now out almost $4,000.

The ladies who are on site at Puerto Viejo Club are the sweetest and so very fun and helpful. They check on you daily and will even do your laundry for a very nominal fee. I don't think my clothes have ever smelled so fresh nor have ever been folded so nicely. We really enjoyed everything about our stay.

The Villa and property were much nicer than what the pictures showed, so we were pleasantly surprised. The rooms were basic, just a bed and chairs, but modern and well decorated. The kitchen was large with plenty of utensils, but didn’t have cooking oil or a lighter for the glass stove. Had a couple of requests to the management during the stay, and they were slow to respond or not at all. The grounds were really nice and pretty cool, lots of trees and birds, with a toucan greeting us on arrival. The common area around the pool was spacious, with filtered water available for guests.

La ubicación, el espacio, la piscina Unas goteras y fuga en los servicios sanitarios

The location. The pool is big. The privacy of the rooms The kids pool was empty. I was traveling with a 3 yrs old so we would have liked for this pool to be available, as the website said. It seemed like it’s been empty for a while actually. And there was a noise in the roof at night so it was hard to sleep maybe it was an animal. It sounded like a squirrel eating nuts

La atención y tranquilidad del lugar Incluir un televisor en la sala de estancia

Nos encantó todo excelente

Tranquilidad, privacidad y excelente servicio. Mejor Control de algunas pequeñas plagas (moscas). Poner al menos una pantalla de tv para mejorar la calidad del equipamiento.