Chic CBD Retreat Pool Gym Sauna

Live the luxe Melbourne lifestyle in this stylish 1-bedroom apartment inside the exclusive Ritz Carlton complex. Enjoy designer interiors, a full kitchen, plush queen bed, fast Wi-Fi, Smart TV, and in-room laundry. Indulge in resort-style perks—heated indoor pool, gym, sauna, steam room & more. All just steps from Southern Cross Station and the city's best dining, shopping & nightlife. Being in the center of the free tram district makes this an affordable yet luxurious way to explore the very best of Melbourne.
To ensure a smooth check-in process, the main booker who placed the reservation is required to complete an online check-in form and provide a copy of their ID before arrival (this information can also be found in your booking confirmation) for a smooth process of receiving your check-in details on the day of your arrival.

Thank you for your cooperation!

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1) Prohibited Activities
Smoking inside is not allowed.
Parties are not permitted. Pre-approval is required for all events, functions or additional visitors. Breaching this rule may incur extra charges.
Kindly refrain from excessive noise at all times, particularly during quiet hours (23:00 – 08:00).
Minut sensors have been installed in all our apartments. These have no cameras or listening devices, but they will alert us to noise, cigarette and vape smoke, and guests outstaying there check out time without prior arrangement.

2)No Pets

3) Departure
We kindly request you to:
Return all used cookware, cutlery and utensils to their original spots.
Remove all personal items.
Sort waste appropriately for collection (we will provide the schedule).
Secure all windows and doors, switch off lights, and return keys.
A fee may be charged for lost keys or lockout, or if the property is left unsecured.
Please leave the property in a tidy state.
Please note, we cannot assume responsibility for lost items or belongings left behind. Additional cleaning fees may apply if the property is left untidy.

4) For alterations like shortening your stay, early check-ins, or late check-outs, please request prior to your arrival. Please note, these may be limited during peak periods.
Shortening your stay may result in only partial refunds, and rebooking during busy periods might incur additional charges.

5) Damages, Breakages and Losses
All damage or breakage must be reported to us immediately.
Removing or relocating property contents without approval is not permitted. Non-compliance may result in a damage fee.

6) Housekeeping
Please promptly report any cleaning issues upon arrival via your booking platform with photographs. We will endeavour to resolve these as soon as possible.
Use only the beds that have been paid for. Using additional beds will incur an extra cleaning fee.
That’s the formalities out of the way! This apartment is perfect to enjoy Melbourne so HAVE FUN!

Please note that our properties offer self-check-in until 11 PM. If you require check-in after 11 PM, a personalized check-in can be arranged in advance.

This service will need to be outsourced to a third-party provider and will incur the following fees:

$69 for check-ins before midnight.
$99 for check-ins after midnight.
A surcharge applies on public holidays.

For any alterations such as shortening your stay, early check-in, or late check-out, please submit your request prior to arrival. These requests are subject to availability and may not be possible during peak periods or when there are back-to-back bookings. Please note that shortening your stay may result in only a partial refund or no refund at all, depending on the cancellation policy that applied at the time of booking. Early check-ins and late check-outs may also incur additional charges if they impact our cleaning schedule or other reservations. We recommend making any changes as early as possible to allow us to best accommodate your request.

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Important note:

- Access is available only after completing a short online induction required by the building management.

- Short term guests do not have access to resident-only amenities such as the cinema.

- The concierge is available to activate your keys from 10AM til’ 4PM, Monday to Friday.

- If you are arriving outside those hours, please let us know so that we can arrange your key to be activated.
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