Features
Map
Rates & Availability
Review
Features
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PETS
No Pets Allowed -
DINING
Dining Table -
SAFETY
Carbon Monoxide Detector Not Reported (host Has Not Indicated Whether There Is A Carbon Monoxide Detector On The Property; Consider Bringing A Portable Detector) Smoke Detector Not Reported (host Has Not Indicated Whether There Is A Smoke Detector On The Property) -
BEDROOM
2 Bedrooms Bed Sheets Provided -
GENERAL
Unit Size: 614 Sq Ft (57 Sq M) -
KITCHEN
Coffee/tea Maker Cookware/dishes/utensils Electric Kettle Microwave Refrigerator Toaster -
LAUNDRY
Laundry Facilities Washing Machine And Dryer -
INTERNET
Free WiFi -
BATHROOMS
2 Bathrooms Bidet Hair Dryer Shower Toilet Paper Towels Provided -
LANGS SPOKEN
English Italian -
CLIMATE CONTROL
Air Conditioning Heating -
FAMILY FRIENDLY
Travel Crib -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Elevator Smoke-free Property
Map
Rates & Availability
Review
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Sabrina H.
Submitted Nov 13, 2022
Stayed Nov 7, 2022The pictures give the impression that the interior is beautifully appointed...like a Neiman Marcos catalog but you walk in and its like Target. Not that this is bad, but my expectations not met. The shower in the master bedroom does not drain properly, the coffee machine did not work, the master bedroom sheets and conforter had stains, and the coup de grace was getting stuck in the elevator with no one in your company taking my calls. I was told the phone number associated with the local management company was available 24/7. I called the phone number 3x while stuck in elevator....no answer and no ability to leave a message. I then text. There was an auto response sent back that no one available till next day. The residents tried helping but couldn't pry open the door. They finally called the fire department. During all of this we used call button with the inability to communicate Italian vs English. I get a response from your company 12 hours after the fact with the comment being that they couldn't have helped me anyway and should have used the call button. Another issue to address before people book is door to door accessibility. This does not exist with this location and its an aha moment when the driver has to drop you at corner and upon being picked up you had to haul your bags 2 blocks over. These drop off/pick up issues wouldn't have prevented our booking...its knowing what to expect ahead of time so one can plan accordingly. The location is fabulous but the apartment and customer service issues need to be addressed.
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Jay S.
Submitted Oct 31, 2022
Stayed Oct 16, 2022This is a very good property. Overall it was a comfortable stay with great air conditioning for hot nights. The location is fantastic for tourists in that it is in the middle of everything in Florence.
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Craig L.
Submitted Nov 9, 2021
Stayed Nov 3, 2021Location, location, location! Friendly, responsive host made our stay in Florence perfect.
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Robert S.
Submitted Jul 21, 2019
Stayed Jul 7, 2019Not only is the location of this property perfect, but the historical significance of it makes it extremely special. And, the hospitality of the hosts is top notch. Highly recommend a stay here to make the experience of Florence even more memorable.