Between 5Terre and Portofino, 100sq.mt. apartament with garage for 6 people

High quality facility

The owner gave us the wrong code to get into the apartment. We called him and texted him for over 3 1/2 hours with no response. The day was getting late and we had to find another apartment last minute which was a major headache. If you have guests checking in on a certain day have your phone on!!!

We had a great stay at the apartment which was clean and spacious! Andrea was very helpful getting checked in and we had no issues arriving! Would come back for another stay!

This place was very clean and in a very convenient location. We were there in July so it was HOT and so without AC it was hard to sleep but outside of that it was great.

I’ll start with the positives- the location was great and the house was clean. However, when we arrived there was a note on one of the bathrooms that it was out of service. We were 4 adults and didn’t plan on sharing one bathroom for 4 days, so I emailed the owner. He advised that only the shower wasn’t working but we could use the toilet.I asked for a partial refund, and he agreed to give us 20% off our stay, which wasn’t much considering the inconvenience, but we agreed. Later, one of our group tried using the toilet and it didn’t work. I contacted the owner and he sent someone the next day. He couldn’t fix it then so he came back the following day, (now day 3), and worked for several hours banging etc. while we were resting. By 5 pm on day 3, we had a working toilet (still no shower.) We left the house clean, but I didn’t receive the refund. When I contacted the owner, he said that we left feces on the toilet brush so he would not give us our promised refund. I don’t know whether there was feces on the toilet brush, so I offered to have him take the price of a new toilet brush out of the refund. He then told me that his cleaning lady wouldn’t clean the house because of the toilet brush, so somehow he lost money. Anyway, I wouldn’t rent from him again. The rental was promised as a 2 br, 2 bath, and we did not receive that nor were we given the refund as promised. I think the thing with the toilet brush was an excuse to get out of refunding our money. Super crazy!

The property is just as advertised and close to the center of Rapallo. It has the charm of a slightly older property but is comfortable and everything is in good condition. Our host was very accessible and went out of his way to solve an internet problem caused by temporary construction nearby. When we come back to Rapallo we will stay here again. If you have difficulty walking or climbing stairs this isn't the property for you as it is a little uphill from town and there are several flights of stairs, however we found that just added to the charm and a feeling of really living somewhere.

Rapallo is a nice spot well situated by the sea and close to Portofino and Margherita and a little more than an hour by car and train to Cinque Terra. This apartment was as advertised—a short walk to the beach area and all the restaurants and shops. There isn’t actually a view of the water, but if you stand on the balcony you can enjoy a view of the pretty hillsides. The owner was nice and checked in a couple of times to make sure all was okay. The kitchen was well stocked with equipment, but we needed to make a run upon arrival to stock up on laundry detergent, coffee pods, shampoo…which is not something we expected after our previous stops. We found it a little expensive for what it was, but all in all recommend this as a nice place to rest your head(s) while exploring the beautiful area. Also, be sure to save some energy for Rapallo at night because it is delightful, lively, while at the same time being family friendly.

Many thanks, Andrea! amazing apartment.