Apartment Santo Spirito Frescos by Mmega

It was generally nice and reasonably priced. We felt crammed in the bathrooms though.

An older apartment that needs some updating. The stairs are very narrow and the bathroom upstairs is similar to an RV shower setup (ie toilet shower together). It's a beautiful walk to the more tourists areas but loved the location because we saw a lot and the restaurant recommendations were spot-on! We did have difficulty calling for a taxi when leaving, so I would recommend planning this ahead.

The location was fabulous, close to everything. Easy to find.Agent who met us to drop off the keys was great (Vlad).Our main disappointment was the cleanliness of the aparment. We dropped water on the floor, cleaned it, then looked at the tissue. Absolutely filthy floor!This was pretty much the whole apartment.Flaking paint, patches on the walls and the showers/bathrooms need updating. Great apartment location, but apartment itself needs some TLC.

Our experience with this property was unfortunately not as we had hoped. Upon arrival, we were asked to pay an additional $200, even though we had already paid in full through the VRBO website and knew there shouldn’t be extra fees. Feeling vulnerable and not wanting to argue with the host—who had access to our belongings in the apartment—we reluctantly paid. The condition of the property was also disappointing. We noticed mold, which was concerning for the health of our family. Additionally, one morning, we woke up to unexpected construction noise in the inner courtyard right outside the windows of a bedroom where our children were sleeping. These windows had no blinds, offering no privacy, and we were not notified about the construction in advance. We reached out to VRBO to address these issues, but the response was simply, “We’re sorry for the inconvenience,” with no follow-up since. This lack of resolution added to our frustration and disappointment. We hope VRBO will take steps to improve communication and accountability with their hosts to ensure satisfaction for VRBO customers and help avoid future travelers don’t face similar issues.

It was cute, but the beds were just springs. The upstairs bathroom that connects to the bedroom had a racid smell. The first day and a half there was no water. Not worth the price

I traveled with 4 young adults and my husband. Husband liked it, my reaction was mixed, and the young adults disliked it. Checking in was stressful. We arrived by train. Because the listing says everything is in walking distance, we walked from the station. While walking I received repeated messages from the property manager, who was annoyed at me for taking time while on vacation. On arrival she was friendly. We struggled with using the keys and should have had her stay while we tried them. There's a neighbor who is annoyed by the vacation property. We tried not disturb her, but one evening when we struggled with the keys, one of us accidentally rang her doorbell while groping for a light. Which we never found. The pictures are much brighter than the apartment, which has one window on the ventilation shaft, where there is a washer and a line to hang clothes. We noticed a sewage smell when we first arrived, but not afterward. The bathrooms were small and had slippery floors; the main bathroom had steps down to the door and the second bathroom did not have a separate shower stall. Ventilation was poor; we could see mold in the bathrooms and 3/6 of our party had allergic reactions while here. The bedrooms were not accessible for anyone with mobility issues. We liked the location, but did not think it was worth the price. Would choose somewhere else in the future.

Well suited to two families or couples

Very little space and old building.

Edoardo and team were great. Location and historical nature of the place are amazing. Nice and warm during the winter. Older place, so some older aspects of the property as expected. I recommend this place!

Good location and clean. But upstairs very stuffy. Lack of ventilation.

Photos don't accurately represent the VRBO. It is MUCH smaller. The only access to any room, other than the master bedroom is very tight, iron spiral stairs. It is shown in a pic but there is no indication the other rooms are only accessible this way. We had grandparents with us who simply were unable to safely manuever this. Mold on the ceiling in the bathroom and apartment smelled of sewage. The bathroom on 2nd floor is a renovated closet with no separate shower stall. The hose to the portable A/C upstairs had been removed from the broken window and was inoperable. Main sitting area there was a large window which looked out onto a tiny patio. Neighbors looking directly at us and waving. No privacy. The door to the unit was propped open with a piece of wire. Contacted property owner/manager to discuss our dissatisfaction- told I shoulda known there were problems before I got there. How would i know about issues before arriving?. He advised me I should have known about mobility issues to which I responded there was nothing indicating that the only access to the bedrooms were through the unsafe staircase. He offered to bring me an air freshener. Asked to be relocated b/c safety and health. Was told it was my problem. Left the keys and found another place. Didn't refund my city tax of 180ish euros when asked. contacted vrbo & had to provide # bc # they had was invalid. Stayed there not even one hour, contacted both mgr and VRBO, no refund. Terrible experience.