Apartment above the rooftops in the heart of Florence.(S. Croce/Uffizzi)

Apartment was spacious and comfortable. The unit was very well equipped, close to major sites and bus routes.It would have been nice to know about the 57 step(5 flights) climb to get to the unit, another steep flight to the sleeping alcove( not a bedroom) and another flight of stairs to the rooftop deck.My intial communication to the host indicated we were seniors. Communication with the host was challenging. I received multiple calls to my US cell in the middle of the night and no messages were left. I eventually received an inquiry thru the APP which I answered promptly. The check out time listed on the VRBO booking is different than the hosts contract.

This apartment is spacious, close to everything, and easy walking to all the sites. The rooftop patio is lovely. Unfortunately we were not able to utilize it much because it rained frequently during our stay. The bed was very comfortable and the bedroom is huge. Note: there are 59 steps in a narrow staircase to climb to reach the apartment, and another 8 steps to access the apartment once inside. My husband is 71 and I am almost 70, and we managed just fine.

I loved this property. I just didn’t enjoy going up 57 steps to get to it. My cousin and I are 69 years old and we both have bad knees. So if you have knee or back problems, it’s a little difficult to go up. Otherwise, I loved the place. The beds were very comfortable and the rooftop terrace was so delightful with a most charming view.

Fabulous location

This well kept apt is full of local charm with all the amenities you'd expect. Clean, comfortable and quiet just off main streets and just a block to Piazza Santa Croce with so many great restaurants in the area. This area felt safe for female travellers and more authentic than the main overcrowded tourist areas, yet only a 10 to 20 minute walk away. I'd definitely stay here again.

Perfect location, loved the rooftop patio. Steps would be challenging for some guests, but not a problem for us.

A superb location puts visitors a half mile from almost all the main sites to see in historic Firenze. Walking is an adventure down busy, narrow streets but small cafes and groceries give plenty of opportunity for resting and people watching. Back home, the well appointed apartment hosts an easy to navigate kitchen and fabulous airy bedroom. The final treat is the 5th story patio, shaded from the sun and complete with plants and a sweet Bistro table and chair setup. There are stairs (it’s on the 4th floor) but totally worth the effort. Florence was grand thanks to this lovely respite at the end of the day.

Its a fabulous place and host was very friendly and accommodating. Second bedroom is small and behind a curtain. Great location

After a train strike, we had to make alternate arrangements to get to Florence from Venice; I kept the host abreast of our updates as and when we knew about them. The host advised us the morning of our arrival that because we were arriving after 4 pm that she could not accommodate our stay, which made our travels extremely stressful. After I commented that I would be reporting her, she changed her mind and stated she would have a third party open the unit for us. Upon our arrival, she asked if we would remunerate the third party for having to stay in the unit for an hour until we arrived (6:30 pm), this is not the responsibility of the guest and is totally unprofessional. I find the description about the unit lacking as it does not advise you this is up 5.5 flights of stairs and the bathroom is not en-suite; the refrigerator smelled bad as if some rotten food was in it previously and not cleaned properly. The couch being covered with a red throw was not inviting at all. It was a shock to me to learn that the patio is on an upper floor, so if one wanted to relax on the patio with a cup of coffee be careful as the staircase to the patio is quite steep. Next time we will skip this! Not worth the money, nor the time nor the stress!

The apartment was well-stocked with cleaning/cooking supplies. A/C worked very well. There is very fast, reliable internet. Host was eager to communicate and checked in regularly. The apartment was in a good location, less than a 15 minute walk to all of the sites that we wanted to visit. However, the apartment was not as clean as expected, particularly in the bedrooms and the refrigerator.