An amazing home in Florence by Mmega

We loved our stay here!

Communication before check in was plenty. After checkin and when the pipe burst, we didn’t hear from her. I messaged the local contact via WhatsApp and didn’t hear anything until the next morning. It is an unfortunate situation that occurred. The only thing that we were looking for is someone to respond to is when we needed them. Awesome location!! We loved Florence!!

Stayed 5 nights - great area - close to Pitti Palace

Amazing home, beautifully setup and close to everything. I would only suggest a couple more kitchen items in the home that would be helpful. A frying pan, toaster and some dish towels and dish soap. Everything else was perfect

This was a disappointing property. The first concern is the front bedroom. It faces the street and is extremely loud. So much so, you cannot sleep in this room. Our son stayed in this room each night and slept poorly due to road noise. I slept in this room one night, and it is like sleeping on the street. The second issue is there is window in the upstairs bathroom that faces the stairwell. While the window is sort of frosted, you can still see through it. The kwindow is low and in front of the toilet. Basically, anyone in the stairwell can see you as you go to the bathroom. We ended up hanging towels in front of the window to get some privacy. The third issue is we had someone try to kick-in the door to the apartment at 2:30am. The door frame and a portion of the lock set were broken by the person, but thankfully they did not get access to the apartment. We called the management company in the morning to inform them of what happened, and they sent someone out to look at the door who concluded the door was fine. The frame was cracked; the frame should have been replaced. Lastly, we were told we would be provided an after hours emergency contact number when we checked in and never were. It would have been helpful when someone tried to break-in to the apartment. In short, rent a different place There are tons of places to stay in Florence; this apartment and this company should be avoided, in my opinion.

Very stylish property for a family or small group. Beautifully designed kitchen with a comfortable sitting area. Great location for top sites.

We complained of a strong mildew smell and was ignored by the property manager. After taking a shower a massive water leak from the ceiling onto the first floor showed the source of the mold smell. We left after also finding frank mold also in the front washing machine. The check in process had us waiting out front in the heat for 30 minutes waiting to be let in. They didn’t answer the phone. This place is a health hazard and should be repaired before anyone else rents. Mold develops in 24 hours after a water leak. and they had no attempts at fixing the problem. Being a physician myself it should be banned and taken off the vbro. In addition this property manager refused to be paid through vbro and only asked for direct funds from me. He also refused to refund our money even though the water leak was 3 by 3 feet onto the floor and extensive. Stay away !

Beautiful apartment in a great location.

This property is perfectly located in Florence. It is a quick 10 minute walk to all the sites you want to see (Uffizi, Ponte Vecchio, Duomo, etc.), but feels safe. It has lots of space and different areas to set up camp. Recognize that there is no clothes dryer (they provide a line to dry on but we had to hang clothes on the radiators to get them dry). The kitchen is not super well stocked with pans to cook with, and there was a strange smell coming from the toilets, like a sewer problem or something. Otherwise, fantastic property. Thanks!