Amazing Views, New Condo w/ Heated Pool - Stay on the Beach ★★★★★

Rundown property showed its age. Location had very few restaurant and dining options within walking distance.

Came in town with my family for my med school graduation and we made a great weekend out of it. After reading previous reviews the main complaint was about towels and minor supplies. There is a Publix like a mile down the road if you plan on staying a few days just stop there and you are good. When I checked in the reservation wasn’t on the computer but i called the host and they responded immediately. The issue was fixed right there and it wasn’t a big deal at all. The other guests are mainly friend groups (bachelor or bachelorette parties, girl/guy get away weekends) but everyone seemed to be respectful and kind. We had a kid with us and he loved the pool and the beach. The valet parking is an extra fee but it’s all digital and you can request the car on your phone so it’s out front and all the valet workers are super nice and helpful. If you want beach and pool in Miami Beach this is a way better option than getting multiple hotel rooms. The room was clean, comfortable, and really nice to stay I. The AC unit is strong and can cool the place off quick Appliances are high end and work great. Would consider staying here again if we ever need a place to stay in Miami.

Thanks for a great booking experience. Everything about the resort was amazing.

This property was not as advertised. It and the furniture were rundown and worn out. The kitchen and bathrooms were not adequately stocked, no broom, handles were missing from dressers and cabinets, the televisions did not work, one bathroom floor was flooded and the tub and one sink had no drains. Hosts were unresponsive except for repairing 2 tvs and the flooding. wre difficult

The building and location are great. The host was absolutely awful. No internet, running toilet for 2.5 days, leak in the bathroom, given limited supplies and Jessica was terrible with communication. The drawers didn’t have handles so we couldn’t store items. Too many options to waste your stay in this unfinished unit.

The property was in a perfect location in Miami Beach! The views of the canal and ocean were amazing. The unit was not as fully stocked for a larger group than I thought. The TVs didn’t work, several cabinet knobs were off and light bulbs missing in master bathroom. The unit was very clean

The property was advertised to accommodate 8 to 10. Unit was old, faulty bathroom water fixture leak, tv's remote non-functional, not enough towels or toiletries. Old furniture and broken. I attempted to communicate with owner or the person who advertised the unit, it took approx 1 1/2 to get acknowledge without any resolution addressing the issues.

The Alexander Hotel had super strict rules that we never knew about. Super over priced . we couldn’t even carry a cooler to the beach. They expected you walk a block down the street if you have a cooler.

Our family really enjoyed the pool area and the facility. Jessica was very responsive to messages.

Upon noticing there was a leak the day after we arrived, we reached out to the contact number that was provided. We got a call back 45 hours later to acknowledge receipt of our call but it was another 48 hours before it was resolved. The leak was not just an inconvenience, but a hazard as I initially slipped before realizing the issue and it was also dangerous as it was filtering through a lamp. I filled a security report with the hotel and during the process they did not treat us like guests but more like outsiders as renters, they also refused to give us a copy of the report. We felt like this ordeal merited at least a couple of nights of compensation but were offered $150 to “make it right” which we declined since that was not going to change the impact this inconvenience had on our family vacation.