Big and clean House close to all ammenities, airport, old san juan, restaurants, beaches, pharmacies, supermarkets, malls, etc with plenty of space and facilities in a close and gated secure neighborhood. it has internet wireless and security. many parkings bbq grills all kitchenette tools and utensils. air conditioner, local and internet movies and cable home theather. 2 terraces basketball and tennis courts. park and running track. close to attractions and bars pubs etc.
Regarding previous reviews, these are my comments and honest opinion respectfully. Please if you are not using the air conditioners turn it off. I know that is hot here but if you leave them turn on, it is not effiicient and I do have to pay a lot in electricity; and of course the consecuence is that I have to raise the rental price. I really apreciate it your support here. Also, those airs are for the room, not the whole house. That is not an hotel with a small room. It is actually a big house and I do have ceiling fans over the house to cool the house as well.
The listing actually says the directions to the house. It is very close to the gate. You can walk in from the gate and get to the house in a minute. I didnt understand why people have issues finding it. In addition, a paper slip is given at the entrance. People dont read it normally. So they get lost when it is just a matter of read.. The gated community has 350 houses. Mine is at the right side of the tennis courts; just after the park at the entrance. In addition, I wrote the directions, address and how to get to the house specifically here.
So why put this in the review, when the info is here and the people dont read or ask? It is just a matter of reading right? I really dont get it yet. I understand that is a new country and place; but after you realize, when getting to the house the first time and later on; on how easy it is afterwards; why putting that on the review? Reading is something people normally dont do at all. Why I have to pay for others fault? Please, if you have questions or dont know
something , or get lost, pickup the phone and call or text. I will really appreciate it! Even do I am more than available always; as other reviews say; over the phone, text and whatsapp etc. If you need something or anything questions etc;) dont hesistate to call text etc without any problems/ issues. I am always willing to help and make your stay a very good one. I really appreciate that you read this before deciding to reserve. Thanks.
Regarding a previous review I copy here my opinion and comments to those untrue statements respectfully.
Aug 21, 2017Not completely pleased...Me72 plaza diecisiete, catano, 00962, Puerto RicoI would give the house a five star review but I was unhappy with several things: 1. Most outlets did not work 2. AC in one room was broken 3. House did not appear to be clean (Bed sheets didn't seem to be clean and showers were dirty) 4. Dishes in the sink and a old coffee mug in the microwave unknown how long it was sitting there. 5. Unable to park in the driveway 6. Hot water only worked in one bathroom I did like how spacious the home was and how close it was to everything we planned to do in Puerto Rico.
Date of Stay
Aug 13, 2017
Helpful votes: 1/0
I apologize for your unhappiness. I really do and will fix the issues you specify that are real. For the others that are not true or exageration ,well I can't do a lot. I really have to clarify and be objective on your points. I am answering all of them in the proper perspective. 1. I didnt know you have issues counting; but in reality "most" means "majority" right? The house has exactly 46 outlets; not including the multiplugs /surges that make in total 75. From those there is a room that has 4 that is not been used and it is empty, so I dont count it because I dont even specify that is a room on the listing. So in summary, there are 4 outlets that I checked that those not work. Those are in the master room that has 8 in total. Due to that fact; I put 4 multi outlets that has 5, 3, 4 and 6 outlets only in that room. I can "imagine" how many devices you bring that it was not enough and second; I realize that you are exagerating and lying at this point, starting from this fact. 2. One of the rooms has the air conditioner broken and I explained it in advance. Due to that fact, the room has a ceiling fan and a turbo fan on a table just in case it was needed. Either way, the guest turn on all air conditioners and left doors open,so I believe all the air conditioners on the house were cooling that room as well. please rhe air conditioners are for the room not the whole use. that is not efficient, not environmental friendly and spend too much energy and eletricicity for what it actually does. 3. The house was cleaned the day before and on the same day as well. I did it myself actually. The showers were cleaned with foam cleaner,cleaners and clorox everywhere as I always do at the house before someone checkin. In addition, I do laundry all the time before a guest come in and put it on the dryer as well. It is strange a person talking about cleaning while left the house dirty with sand, soil, trash on the floor etc after checkout? 4. I apologize for a mug of coffee that I left on the microwave the day that the guest checked. Altought, there were not dishes at the sink left over. 5. I had a car in one of the driveway and I apologized already to the guest before checking. But I also explained there are many parkings on the side of the house, even on the grass in front. In addition the driveway has 2 spaces and they bring only one car. So, I park cars suv on the other driveway normally. I really didnt know that you dont know how to park yet. either way it was removed already 6. The 2 baths have hot water.I explained on the listing because the heater is gas and it takes some mins to heat. I understand that heater is needed sometimes. and more in usa. But, Is that really a point; in an island with temps in the high 90's and 100. It somewhat contradictory that you ask for a water heater, when criticizes that one room doesnot have air conditioner having a ceiling fan and a desk turbo fan.. just saying...