Playa del Carmen, Quintana Roo
Residences El Faro, Surf 103
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A gorgeous condo in a beachfront complex, Barrel Surf 103 is highlighted by beautiful marble floors, granite kitchen countertops, and a variety of premium entertainment options. It also offers fiber optic WiFi (50 Mb), perfect for remote work, streaming, and distance learning.
The Faro community offers an infinity pool with jetted submerged loungers and a children's pool as well as concierge service, 24-hour security, and more. This ground-floor escapade also features a great patio from which to admire the garden and easily walk to the pool area.
Imagine being able to spend your holidays in the perfect refuge right in the middle of what makes Playa a magical place. Residences El Faro, a 65-unit condo nestled right in the heart of Playa del Carmen, is steps away from the famous 5th Avenue, and right on the shores of the magnificent white and turquoise beaches of the Riviera Maya in the Mexican Caribbean. Or set out to explore Tulum Jaguar Park (Parque del Jaguar).
This exclusive, beachfront complex offers the best of both worlds: the peace and quiet of a secluded complex while maintaining the proximity to all the fun.
Things to Know
WiFi is not available in common areas.
There is a shared laundry room. Tokens are needed for the machines and these can be purchased at the front desk.
There is a massage tent available in the pool area. The prices start at $15 USD.
The pool and beach access is available from 8 a.m. to 6 p.m.
The gym is currently closed.
** This condo has a strict policy regarding the total number of guests. No more than the max occupancy is allowed inside or to use the shared facilities.
Parking notes: No parking available.
This rental is located on floor 1.
Security camera details: There are active security cameras focused on the garage entrance, reception area, and every corridor. Cameras record 24/7 and the footage is automatically deleted every 48 hours.
Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.
If you need any customer service avoid Isis, Pablo, or maria. These 3 fools take pleasure in wasting your time and DON'T help. Call regular customer service for help. Why? 1 I booked 11 months early and at 2 months, I needed to shift my days. Come a day later and stay a day later. Instead of canceling the first night and booking me for the 2nd night, they all wanted to charge me as if I was booking the entire reservation new and increase my reservation by almost 3 hundred. Battling through their incompetence for 2 days by email, I finally called customer service who canceled my 1st day and added an additional day and charged me the thirty dollar increased fee. 2. My husband tore a tendon Sunday and we arrived Tuesday with our 3 and 1 year old. I rented a wheel chair. We needed to rent a car to transport it and needed parking in the building. The closest lot was up a steep hill. I asked isis about renting a spot and she said no, they didn't have one. Instead of them calling in, I got the run around AGAIN by email. Thank God I had stayed in El Faro the past 2 years because I called the front desk myself and arranged for a spot at fifteen a day and the front desk woman was lovely to work with. 2. Due to the situation, we arrived a few hours early which would have been fine since we would have walked however we needed to check in early to receive the wheel chair. I asked for early check in. They were rude by email and not only unhelpful but telling me that this isn't the only property they handle. All I asked for was to make a call to ask cleaning to do our apt 1st so we could check in. This aggravating email exchange took 3 hours. Finally they did it and we checked in 2 hours early. 4. Within 20 min of my 1 year old walking barefoot in the newly cleaned apartment his feet were filthy. I sent pictures. They said they'd send cleaning. They came Friday with no notice and left. They came Sunday and cleaned. For 5 days we had a dirty apt. 5. My reservation said 5 adults and we were 2 babies/ 2 adults. I tried to add 2 adult family to my reservation and isis and Maria made it miserable for 2 days saying no because the apt fit 5 and they were counting my 1 year old who was in a travel crib and not a bed. Also, the apt, according to the contract fits 6 anyway.Finally called customer service and they said my son was under 2 so didn't even count!! Wasted 2 days of my time AGAIN! El faro itself is wonderful and the staff is great. Vacasa is awful. Avoid!
Location, location and very nice amenities
Front desk staff were fantastic however the building and unit were more rundown then advertised. Construction to exterior walls, boardwalk created daily excessive noise. Hammers and chainsaws make relaxing poolside not so great. Lack of kitchen items IE: pots, decent knifes made cooking a challenge. Toilet was broken in one bedroom, entrance door lock and bedroom doors were broken, furniture is getting worn out. Looks like a rental with little to know love. Wifi worked great however the Zenzi beach bar next door was loud until 3am each night. (Good food) Building location is great for 5th ave shopping and restaurants.
Great location.
This props was wonderful.Clean and pool just a few steps away. The best part private seating by pool and best message poolside I ever had. Reason for 4 stars instead of 5 is bc tv never worked more the 5 minutes. After being out all day wanted to unwind before bed nothing to do in condo. Internet was intermittent. Oh it’s walking distance to everything.
Our family stayed a week and loved the location to the beach, 5th Ave, and all of Playa. Took advantage of Wal-Mart and stocked up on snacks, beer, and alcohol (very reasonable!). Also, the Circle-K right next door was very well stocked and had just what was needed. We will be back again, hopefully SOON!
The condo is in an amazing location! You are pretty central to everything you may need, tons of restaurants and activities in walking distance. The staff is very friendly and helpful. Security walks around 24 hours a day and we never felt unsafe anywhere in the area. Taxis are plentiful right outside the property as well. The pool area is beautiful but the water was always cold during our stay. The apartment itself had everything we needed and was perfect for our week long trip. The walls could use a fresh coat of paint and it would make the place feel a lot cleaner. It is clean, there are just scuffs and marks that make it feel worn. The couch could also use an upgrade, several either cuts or burn marks that make it feel less than clean. The only thing that I would say was a negative for us was it advertises beach front with chair access and the pictures show this as well, but there is no beachfront left. They do not put chairs out at all as there is no space remaining due to erosion of their beach front. There was no beach access during our stay from the actual property- it was all closed off. Erosion is not the fault of the property and we understood this but wish it was conveyed prior to, as it changes your beach plans for the trip.
I would not recommend this unit. The complex was beautiful but Unit 103 is very well used. Cigarette holes in the sofa, oven beeped for 2 days, sink in master would not drain so stayed of water and vacasa would not send help, so it was full of standing water for our 6 night stay, orange traffic cones on the patio bc the tile on exterior was crumbling, chipped wooden coffee table...
We had a great vacation in Mexico, we love El Faro, we highly recommend it as a place to stay.
We had the best time, the only issue was the beds are rock hard.
Excellent location. Very safe (security active 24 hours, many officers on duty all the time). My family of 5 loved it. You can walk anywhere a tourist would want to go.
Booking was super easy. Check in was really easy; staff were very friendly and explained everything. The on site maintenance staff and security are wonderful. The location is fantastic - one block from 5th avenue! Not too noisy from neighbouring bars. The unit itself is a great layout on the first floor - walk right out onto the patio and then to the pool and the beach beyond. Couldn't ask for a better location. The unit is lacking in a few amenties - there were only two pots to cook with, no serated knives, no serving bowls and the cook top did not appear to work - not that we could figure out anyways! These things may not make any difference to a lot of people, but we specifically rented because its a condo with kitchen facilities. We bought a couple of bowls and a knife and some food flippers and left them in the unit. The rest of the unit is a little tired with old cabinets in the kitchen and old furniture. Overall we loved the location, the common property of the complex and the unit was quite acceptable. Would definitely stay there again.
We really enjoyed our stay. Having the pool and the beach right off the condo deck was amazing.
Lo pasamos muy muy bien. Las instalaciones son muy buenas y esta en medio de la ciudad. Cerca de todo. Muy recomendable para las Familias.