Lagos, Faro
## Space
Find all the comfort and luxury in this great 2 floor apartment situated at the resort Baia da Luz in the popular beach town Praia da Luz. Architecturally, the resort was designed with Arab influences, in a Roman style, being divided into 3 buildings, which form a pleasant feeling of an inner village.
The apartment is divided in two floors. On the entrance floor you will find the living area and fully equipped kitchen and the bathroom. All a high quality finish, with modern equipment and accessories, including TV, AC in all the rooms, electric window locking system. Giving access to a big private balcony in front and a semi shared terrace on the back.
On the second floor you will find a big space with 2 single beds and storage room. Also a sleeping sofa which provides two extra sleeping places.
## Access
The apartment is all yours during your stay.
Privacy and space
Big shared parking space in front of the apartment
Private terrace on front, shared terrace area on the back with view on the pool
The leisure areas are set amongst stunning gardens and include:
2 large pools & 1 children's pool (shared and heated)
Playground area
Tennis court & Multipurpose sports field
24 hour reception
Wifi and television
Linen and towels are provided
The apartment is nextdoor of The Italian Alloro restaurant, enjoys a view over the pool, leisure areas and a garden area. For those interested in Golf, there are 4 Golf courses nearby, in a space of 5 to 20 minutes by car.
The apartment offers room for 4 persons. You can book this accommodation combine with the ground floor apartment (subject to availability). Which is situated underneath the frist floor of this apartment. The place then offers room for 8 persons max.
Baby Cot and baby chair available. Please request in your booking.
## Interaction
This home is in the hands of Rental Valley, a property management team who work hard to make sure your stay is smooth and comfortable! We are available should you have any questions or requests during your stay.
From one week before arrival we’ll send you our rental guide. This holds all useful information to help you arrive safely and much more. Please read it carefully before your arrival and let us know if you need anything or have any questions.
## Neighborhood
Praia da Luz is a small resort town located on the incredible Algarve coastline 10km west of Lagos. Praia da Luz or just Luz, was originally a small fishing village on the edge of sandy bay surrounded by cliffs. This sandy bay sheltered by cliffs means it’s a perfect family beach destination. Although the town is now more of a holiday resort it still retains some of the original features from its historical past. The bigger town Lagos is less than 10 minutes' drive away and in the other direction, you will find many small beach towns and breathtaking beaches. Perfect for family, beach and watersport (surf) trips.
Lagos is the perfect holiday destination with a lively historical center full of shops, (super)markets, a marina, bars and restaurants. It is known for its breathtaking cliffs and we highly recommend a boat, kayak or SUP tour to see them from the water. The town has a picturesque historical center, great food and friendly people. As it is located on the coast you can enjoy several watersports activities such as surfing and sailing. There are many activities for all ages and preferences in this area.
## Transit
You can reach Lagos in about one hour by car from Faro Airport and car rental is available in the parking lot of the airport. By train it will take about 2,5 to 3 hours. You can walk into town and the beach from the apartment
Lagos has a train station (for travel towards Faro, Lisbon and Porto) and a bus station (for buses towards the west-side of the south coast) but do note that buses and trains only go a few times per day. You can easily get around without a car and there are plenty of taxis and Ubers available, but if you really want to explore the area surrounding Lagos, a (rental) car will make your life a whole lot easier.
## Notes
Check-in time: 16:00-22:00 (late arrival possible in consultation)
Check-out time: before 10am
SEF REQUIREMENTS. All property owners in Portugal have a legal requirement to report tourists’ and guests information to Serviço de Estrangeiros e Fronteiras (known for short as, SEF). To comply with legal requirements, from a week before arrival we shall send to you a link to our SEF form for you to complete and send back to us prior to your arrival. It is mandatory requirement.
Horrific company, we arrived to an apartment with no electricity, pitch black at 5pm, all blinds closed completely and no way to open them because they are electric. We called rental Valley and they expected us to fix the problem. Customer service was awful. After two hours trying to sort it out in the pitch dark, no maintenance was available and they finally offered us a far smaller and inferior apartment where our young child has no bed to sleep and has to sleep on the sofa on a different floor than us, terrifying for him. Also no blinds so he can’t fall asleep and then wakes up at 5am and we are all exhausted. And we have to climb up and down to another floor to use the toilet, the original apartment we booked had proper blinds, all on one floor and was 2 bd 2 ba. There were other two bed two bath apartments like the one we had booked in the complex but they refused to move us to one of those and we were forced to move into the 1 bed 1 bath. It is completely unacceptable to offer an apartment that is not habitable with no electricity, and then refuse to put us in a similar apartment when they are available. we had a three nights day and our holiday was completely ruined. It was extremely stressful dealing with all this with an exhausted young child after a long journey, We travel very often in the past 20 years and this has been our worst experience.
We stayed one week in Baia da Luz. Our friend picked up the keys, to make things easier for everybody because we arrived late at night. The next day we told them about a broken shower rail and Sofa. They wrote they try to fix it, but nothing happened. There was nobody coming in person to give us some instructions and go through damages that were already there. We were just told in the regulations we have to pay for damages. After I mentioned some broken pieces I was just told to make a list and send photos. This would have been the moment to appear in person from side of rental valley. The beds, as well as the pillow and bedcover were the cheapest quality one can get. The nights were horrible. Windows in the bedroom cannot be opened and in the regulations we got we were asked to turn off the aircondition during the night. One can imagine the quality of sleep. Some further issues regarding the pool were pushed to responsibility of Baia da Luz. They generally were really friendly, but at the end they did not try to solve any problems. We are definitely not coming again.